Willems Biscuits is looking to strengthen the sales team with an Inside Sales Manager in order to continue their growth path. In this role, you lead the Sales Services team and ensure efficient and effective sales operations.
Willems Biscuits specializes in private label brands with a focus on Speculoos, Spread, Waffles & Pastries internationally. The Sales Services team is responsible for the commercial & financial support within our sales department focused both on retail and B2B/OOH customers.
Responsibilities
* You lead, build and coach a team of 6 customer service and sales assistants. You will provide the necessary structure in their way of working and ensure high-quality administrative follow-up and optimal service delivery. You also support the team by taking on some of the more complex clients yourself.
* You focus on continuous optimization of processes within the sales department. You analyze commercial and financial workflows and work actively with different stakeholders to identify opportunities to work on improvement projects.
* You ensure seamless communication and collaboration with internal and external stakeholders regarding Sales services. You make sure that all parties are aligned by actively communicating updates, addressing concerns, and coordinating activities regarding sales operations.
* In this role, you report to the Commercial Controller & Demand Planning of Customer Brand Business.
Profile
* You have a Master's degree, combined with at least 5 years of experience within relevant domains, such as customer service, inside sales, etc.
* You are a strong and experienced people manager with at least 3 years of experience in a relevant team people management role, such as customer service or inside sales manager.
* You combine strong analytical skills and a hands-on attitude with the talent to think strategically and drive results on both short and long-term.
* Excellent communication skills are a must for effective collaboration with internal and external stakeholders. Fluency in English and Dutch is necessary; French is a plus.
* You have extensive Excel knowledge. Experience with SAP is definitely an asset here as well.
If you feel that this aligns with your skills and experience, we are genuinely looking forward to the opportunity to meet you and learn more about what you can bring to our team!
Offer
We are a no-nonsense company that continuously invests in growth and development. A culture where team spirit, open dialogue, and passion are key, and that is TOP!
We offer you a job with challenges, responsibilities, and room for initiative. In addition to a nice salary, you can expect a lot of extras.
Do you want to be part of a terrific team with the ambition to create small moments of happiness every day? Meet our people, discover their unique skills, and get excited to join them in a great work environment.
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