Lovisa is a fast-fashion retailer with a global presence, characterized by its energetic and infectiously enthusiastic growth.
Job Description
The role of Loss Prevention Manager at Lovisa involves educating the Retail team on company security policy and procedures to ensure data integrity and maintain company assets. This responsibility encompasses several key areas:
Key Responsibilities:
* Executing the global Loss Prevention Strategy in France, Belgium, Netherlands, Luxembourg, and part of Germany.
* Educating the Regional team on Loss Prevention, Health & Safety, and Security.
* Visiting retail stores to educate teams on Loss Prevention, Health & Safety, and Security.
* Addressing breaches of company policy with the retail team.
* Identifying and investigating both internal and external theft.
* Liaising with Regional Managers and Country Managers regarding breaches of company procedures in store and data integrity issues.
* Data Analysis: working through monthly exception reporting and investigating findings.
* Investigating cash variance/banking discrepancies as required.
* Driving LP awareness and culture within retail teams.
* Conducting store audits to check adherence to company cash management and operational procedures, as well as ensuring all equipment is functioning properly.
* Education of Retail Team on Loss Prevention at workshops and management meetings.
* Investigating store shrinkage and implementing action plans.
* Managing/Maintaining CCTV systems with weekly footage review of focus stores.
* Ensuring compliance with Health & Safety laws in each market.
* Managing external service providers – H&S.
* Providing guidance and support to H&S committees across France.
Administration:
* Ensuring punctuality and accuracy of all paperwork.
* Reviewing and following up on all LP and Cash management reports.
* To ensure holiday requirements do not impact on company needs.
* Adhering to Lovisa company policy and procedure.
* To ensure that all reports are submitted within required deadlines.
Contribution to the Group:
* Contributing actively to the business strategic direction.
* Contributes positively and energetically to group meetings and company events.
* Provides an example for others to follow.
* Trains and develops team members for future positions of leadership.
* Participating in projects to improve the operation of the department/company.
* Has a positive can-do attitude, whilst listening, challenging, and directing.
* Coachable in all aspects, flexible, and proactive in style.
Additional duties and special projects may be assigned based on skill and competency level as required.
Hours of work will vary according to the needs of the business and opening hours of the Retail stores, so flexibility regarding working hours is necessary.
Requirements:
* Minimum 4 years of experience in a Loss Prevention position.
* Advanced Excel skills.
* Fluency in French and English is a must; German would be an asset.
* Analytical skills.
* High attention to detail.
* Organizational understanding.
* Flexibility and availability for immediate travel with ability to remain for several days consecutively.
* Teamwork.
* Customer service.
* Negotiation.
* Initiative.
* Attention to detail.
* Problem-solving ability.
* Open and honest communication.
We value diversity and harness the unique knowledge and experience of our team, celebrating our global presence by supporting culturally diverse teams worldwide.