As a Salesforce Expert you combine business analysis, internal Salesforce support and the daily management of our Salesforce platform. You play a crucial role in supporting both our Salesforce users and our Salesforce Architect.
Intrigued? Here’s what you’ll be doing?
* You oversee the daily operations of our Salesforce platform, ensuring a smooth and efficient functionality.
* You’ll support our users by providing daily or standard requests, such as maintaining and uploading sales data, adaptations and configurations and managing user profiles, roles, access and more.
* You play a supporting role in defining functional and technical requirements.
* You contribute to the development of both standard and custom Salesforce functionalities;
* You validate acceptation criteria in collaboration with our Salesforce Architect.
* Quickly addressing and resolving issues and bugs to ensure a flawless user experience.
* Finding structural solutions in close collaboration with the salesforce team of DPD Belux
* You’ll go beyond the borders of DPD BELUX and work with other business units of Geopost, to ensure the integration with Geopost tools.
What do we expect from you?
* You combine a bachelor’s degree with a first experience in a similar role.
* You have an all-round salesforce experience, particularly proficient in Salesforce Administrator, Sales Cloud and Service.
* Your experience in low-code solutions and flows provide you some tools to make adaptations and configurations in Salesforce.
* You’re analytical and a critical thinker, skills that bring added value to our Salesforce platform.
* You have a continuous improvement mindset.
* You have excellent communication skills.
* Profound knowledge of English is a must, Dutch and French are a plus.