At SANDER, we are passionate about network technology and committed to delivering state-of-the-art IP and Telecom solutions across various industries. As a Network Solutions Specialist, you will be part of a dynamic and technical team focused on providing exceptional customer service.
">
Key Responsibilities:
">
">
* Technical Support: Handle and resolve customer technical issues via phone or ticketing system, ensuring quick and efficient solutions.
">
* Network Monitoring & Maintenance: Support the implementation and maintenance of network systems such as WiFi, VoIP, IPTV, and more, while monitoring systems to ensure operational continuity.
">
* Configuration & Integration: Assist in the initial configuration of network equipment and ensure seamless integration into existing customer environments.
">
* Customer Service: Provide both proactive and reactive support to customers, working closely with the technical team to resolve network issues.
">
* Solution-Oriented Approach: Identify and document technical problems, contributing to process improvements to prevent future incidents.
">
">
Profile:
">
">
* Education: A degree in IT, Telecommunications, or a related field is required.
">
* Experience: At least 1 year of experience in a first-line support role, preferably in a network or Telecom environment.
">
* Skills: Strong foundational knowledge of network technologies (WiFi, routing, VLANs) and IT infrastructures is essential.
">
* Languages: Fluent in Dutch, French, and English is necessary for effective communication.
">
* Mindset: Customer-oriented, a team player, and eager to develop further in a technical environment.
">
">
Offer:
">
">
* Competitive salary based on experience.
">
* Comprehensive benefits package, including meal vouchers, hospitalization insurance, and group insurance.
">
* Growth opportunities within a rapidly expanding Telecom company.
">
* Training and development in the latest IP solutions and network technologies.
">
* Reimbursement of transport costs for easy commuting.
">
* Work in a modern office in Zaventem with a passionate and collaborative team.
">
">
Join us at SANDER and take your skills to the next level in a fast-growing company that values innovation and technical excellence.