Siemens Smart Infrastructure is looking for a Project & Business developer to oversee, monitor & coordinate project and service operations and bridge between Sales, Service & Projects to ensure maximum efficiency and profitability of the client service and maximize client satisfaction for our Key Accounts Industry in the Regional Solutions & Services business unit. These Key Accounts are located in Brussels, Leuven, Mechelen and Antwerp.
The Smart Infrastructure division is the global leader in the market for safe infrastructures, energy-efficient buildings ('green buildings') and smart spaces.
Discover our activities:
As a Project & Business Developer you are the link between the customer and Siemens' services. On the one hand, you’ll oversee and coordinate our projects and services. On the other hand, you’ll execute commercial-strategical activities ; developing projects with the client, monitoring client satisfaction, implementing and developing digital services and promoting process optimization. You apply a holistic and technical-strategical approach and maintain a straight helicopter view in your decision-making, considering their impact on the broader organization.
You act as a single point of contact for the customers assigned to you, both for the customer and for the internal organization.
This entails the following responsibilities:
1. Project management : Actively participating in projects, organizing project review meetings, Profit & Loss responsibility, point of escalation for urgent cases, complex claim management.
2. Client Management : You closely monitor the activities, technology and needs of the customer and are focused on continuous process optimization. You act as a single point of contact for your customer and ensure an optimal relationship with your customer. You organize meetings with customers, carry out site visits and you deal with customer problems in an efficient way.
3. People management : support, coordinate and monitor a small team, including capacity planning, evaluations, staffing needs, coaching and definition of training/career plans. The team consists of project managers, commissioning engineers, service technicians and small job engineers.
4. Process optimization : guarantee the maximum efficiency and profitability of your project & team. Monitor and follow-up of project performance. Determine key priorities and risk identification (+ allocate appropriate actions). Accountable to increase performance (speed of execution, cost reduction and client satisfaction).
5. Proposal and customer management : support sales colleagues to convince prospective clients and drafting of suitable proposals, negotiate complex cases/files along with the Sales colleagues. You will collaborate actively with all the project teams, from sales to operations, to ensure that all the client’s requirements are met.
6. Change management : adapt your team to conforming market reality and keep up to speed with the newest technologies. Engage in resource and competencies planning. Accountable to define/determine new working styles if needed.
Who are you?
7. You have solid experience in a technical role in project/operations management .
8. You have solid skills in leadership, communication, and cross-departmental collaboration.
9. You know how to translate innovative technology into concrete business opportunities, you see opportunities and know how to translate them into our portfolio.
10. You are results focused, have a very good analytical mind, can manage urgent tasks if necessary and can handle pressure while maintaining a very good team spirit .
11. You are positive, constructive and charismatic and able to promote projects for all their stakeholders (internal and external) while being a source of proposals and creating enthusiasm.
12. You have good presentation and excellent communication skills .
13. Fluency in English and Dutch is required.French is an added value.
What will Siemens offer you?
At Siemens Smart Infrastructure, you will create environments that care. You get the opportunity to develop yourself in an international environment. We offer varied work in a wide range of positions and intensive internal training to further develop your career . Permanent coaching and guidance by a mentor are also part of the process.
Furthermore, we offer:
And so much more
Following a large-scale survey amongst employees, Siemens Belgium figured in the top-20 Randstad 'Employer of Choice 2023'. Eager to learn what sets us apart? Apply now and discover it yourself!