Job Description
**Context and Mission**
We aim to create an inclusive environment where our employees can grow professionally. We offer stimulating projects, the latest technologies, and comprehensive training programs for all. With our employees at the heart of our organization, we believe in careers rather than jobs.
Our current project involves seeking a Business Capacity Manager to support daily operational management and capacity optimization.
**Your Role and Responsibilities**
In this role, you will actively participate in the control room to make real-time adjustments for daily capacity challenges and manage incidents. You will also monitor and analyze real-time data for lockers and post points, providing recommendations for adjustments and improvements.
Additionally, you will conduct in-depth analyses to provide insight into the impact of asset usage on profitability and costs. You will prepare reports summarizing financial and operational performance, presenting key KPIs for strategic decision-making.
### Key Responsibilities:
#### Operational Management and Control Room Involvement
* Manage real-time adjustments for daily capacity challenges and incidents.
* Analyze real-time data for lockers and post points, recommending adjustments and improvements.
#### Data Analysis and Insights
* Conduct analyses to provide insight into the impact of asset usage on profitability and costs.
* Prepare reports summarizing financial and operational performance.
#### Capacity Forecasting and Optimization
* Collaborate with the team to make data-driven forecasts about capacity needs.
* Develop strategies for optimal use of lockers and post points.
#### Stakeholder Management and Multidisciplinary Collaboration
* Serve as a bridge between teams, aiming for alignment and improvement in capacity usage.
* Support multidisciplinary projects, providing clear insights into capacity challenges.
#### Process Improvement
* Identify operational improvements based on daily steering data.
* Propose innovative methods for capacity and cost optimization.
#### Presentation and Visualization of Results
* Develop impactful presentations and reports.
* Communicate analyses clearly, making complex data understandable.