Job Title: Lending Services Intern
You will be part of a 19-person department consisting of the "Personal Lending Services" and "Business Lending Services" teams within the ING Luxembourg Lending Services department.
The main missions of the department are:
* Responsibility and final responsibility for the operational execution of various types of credit offered to customers;
* Objective to provide fast and impeccable quality service to internal and external customers;
* Culture of continuous process improvement;
* Helping and supporting all of the Bank's business lines with regard to the operational execution of loans;
* Validation of regulatory and functional reports (CSSF, Sox, ...);
* Management and/or active participation in various projects having an impact on credit activity.
Your main mission is to take charge of the complete operational management of credit files.
Your main tasks include:
* Processing requests to be submitted to decision-making bodies;
* Drafting contractual documentation and all appropriate correspondence;
* Implementing credits;
* Carrying out necessary accounting and follow-up until loan repayment;
* Maintaining rigorous records;
* Challenging processes to simplify them while controlling operational risk.
You will work in close collaboration with sales representatives from concerned business lines as well as with Risk departments, Bank Treasury, and other support departments.
You will also need to communicate regularly with external stakeholders (ING Group, Facility Agents, Notaries, Insurance Companies, External Auditors, etc.).
Your profile should have:
* A minimum BAC +3 in economics/finance or equivalent degree;
* A first experience in a similar position considered an advantage;
* Good analytical, judgmental, and communication skills;
* Administrative rigour and excellent organization, particularly in priority management;
* Spirit of initiative and potential for autonomy in work;
* High motivation to learn and engage in the function;
* Flexibility and proactivity in handling cases;
* Strong customer focus and proven teamwork skills;
* Oral and written fluency in French and English is essential.