Functieomschrijving
- Assist and report directly to the Coordinator
- Manage travel arrangements for special cases and report on these cases;
- Supporting the othermembers of the travel team by teaching them product specifications & processes;
- Assign incoming communications from travellers within the travel team;
- Monitor Facebook Group activity and provide support in responding to queries;
- Processing invoices and track/supervise spending
- Adherence to existing SoPs and financial guidelines
- De-escalate disagreements and orchestrate resolutions (conflict management)
- Coordinate registrations & travel bookings;
- Coordinate & follow-up with clients on registration matters;
- Create rooming list & follow-up closely with hotel suppliers:
- Registration & travel related file management; organising and opening of matters, closing of files, archiving and ensuring that all relevant documents are filed electronically, and paper based, when required;
- On-site registrationsupport if needed;
- Provide financial reports for travel & accommodation. Project Management Assistance
- Support the team on the organisation of congresses and conferences on some specific tasks assigned by the EU Project Director
- Advocate a high level of service attitude and professionalism, which includes industry Internal use
- Respect timelines and critical dates and related action items
- Self-management without constant intervention from a Manager
- Prioritise daily tasks and project assignments
- Assist with all source project-related third-party suppliers appropriately and effectively, in line with procurement guidelines
- Ensure operational excellence and be 'Quality Obsessive' Admin, IT & Tools
- Complete procedures, documents, forms, reports that are essential to the day-to-day operations of project/ events. Master the systematic use of & other available templates, tools & IT systems ProfielYou have a bachelor or master degreeYou have no experience, or max. 1 year Languages: English and any other language is an assetYou are detail-oriented and like to help others.You are a team player, customer oriented and joyful Basic computer skills: Office Outlook and ExcelAanbodYou will work in a young, dynamic, international company in the field of communicationA salary based on your experience ; Extra-legal advantages (meal vouchers, transports refund, etc.) ; An international environment.BedrijfsinfoThe company is an international association in Brussel.