Customer Relations Representative: Build lasting relationships with customers in a multichannel retail environment, ensuring a positive experience for all IKEA visitors and customers.
At IKEA, we're passionate about people and creating genuine interactions. As a Customer Relations Representative, you'll be the face of our company, connecting with customers and resolving issues in a timely and professional manner.
**Key Responsibilities:**
* Translate the store's business plan into a clear action plan for your department and implement various actions to position the IKEA store as a leader in interior design on the local market.
* Listen to customers and draw on your knowledge to offer solutions and make decisions in line with our IKEA Customer Relations policy.
**About IKEA:**
We're a global furniture retailer dedicated to providing affordable, stylish, and functional home furnishings to customers worldwide. Our mission is to create a better everyday life for the many people.