Customer Service Representative A-Z
Machelen | Customer Service Representative | International company | Chemical sector | 1103062
Over de organisatie
You will join an international company from Machelen active in the chemical sector. You will work in a small team with a good working atmosphere with stability. They provide a thorough training in the office and afterwards 2 days of homeworking are possible. Moreover, the working hours are flexible (start between 7:30-9:30 am) and because you work 39 hours per week you are entitled to 6 adv days annually. In total, you are entitled to 30 leave days annually. On Fridays, you can quit as early as 2:30pm. Finally, they also provide monthly initiatives for a good working atmosphere (yoga, lunch, ...)
Jouw nieuwe functie
As a customer service representative, you will support the sales manager and be the first point of contact for customers. You follow up orders from a-z (order intake, order input, logistics, invoicing) and handle technical questions about the products. You also have regular contact with headquarters in connection with stock management.
Jouw profiel
For this customer service representative job, Hays is looking for a candidate who is
1. Fluent oral and written in English and French OR Dutch.
2. You already have a first relevant work experience within customer service (and international goods handling) where you have worked with SAP.
3. Knowledge of incoterms 2020 is also important
4. Furthermore, you are communicatively and administratively strong, so you can follow up everything accurately and organize yourself well.
5. You are customer-oriented and can work well together with other colleagues.
6. Finally, you are flexible, and your organizational skills allow you to deal well with deadlines and priorities.
De arbeidsvoorwaarden
The company offers you via Hays an immediate permanent contract with an attractive salary complemented by fringe benefits:
7. Meal vouchers : 8 euros per day
8. Group insurance
9. Hospitalization insurance
10. Home working allowance
11. Bicycle allowance