Do you have 4+ years of experience in network operations? We are looking for an EU national to join our team Hybrid in Brussels.
Requirements:
* 4+ years of experience in network operations in a large-scale environment.
* Strong knowledge of incident management, request fulfillment, and problem resolution.
* Hands-on experience with configuration management in enterprise networks.
* Experience working with network management and monitoring tools.
* Good understanding of routing and switching technologies (BGP, OSPF, VLAN, VPNs, MPLS, etc.).
* Familiarity with firewall policies and security best practices (Cisco ASA, Check Point, FortiGate).
* Experience with automation and scripting (Python, Ansible, Terraform is a plus).
* Understanding of network performance monitoring and troubleshooting methodologies.
* Experience working with multi-vendor environments (Cisco, Juniper, Fortinet, etc.).
* Strong analytical skills and ability to work on problem resolution and service improvements.
* Language(s): English (fluent)
Job Description:
* Fulfill service requests related to network operations.
* Provide 2nd level incident response and escalate issues to vendors when necessary.
* Contribute to problem management, including root cause analysis and continuous improvement initiatives.
* Support lifecycle management activities for network services, ensuring efficiency and compliance with best practices.
* Assist in the design and implementation of new services and network solutions.
* Manage configuration changes and ensure documentation is up to date.
* Design and implement network management systems and other operational tools:
* Define architecture and evaluate market solutions.
* Conduct proof of concepts and pre-production testing.
* Implement new solutions for operations, including:
* Migrating new systems into production.
* Defining operational procedures and automating routine tasks.
* Develop and configure custom tools (e.g., web-based dashboards, databases, automation scripts).
* Evaluate quality and efficiency of operations by defining and implementing metrics.
* Regularly monitor and analyze network performance metrics, proposing measures for quality and efficiency improvements.
Qualifications & Certifications:
* Bachelor’s or Master’s degree in Computer Science, Networks, Telecommunications, or equivalent.
* A relevant networking certification (e.g., CCNA, CCNP, NSE4, or equivalent) is preferred but not mandatory.
* Fluency in English (C Level) is required.
Preferred Skills (Nice to Have):
* Hands-on experience with network automation tools.
* Knowledge of cloud networking (AWS, Azure, or hybrid-cloud solutions).
* Understanding of container networking (Kubernetes, Docker).
* Experience with network telemetry and monitoring tools.
* Exposure to SDN and network virtualization (NSX, Cisco ACI).