Deadline Date: Mon 3 March 2025
Requirement Title: Engineer (DCIS)
Location: Mons, Belgium
Full time on-site: Yes
Total Scope of the request (hours): 705
Required Start Date: 28-APR-2025
End Contract Date: 30-DEC-2025
Required Security Clearance: NATO Cosmic Top Secret
Specific Working Conditions: Normal Office Conditions Some work outside of normal office hours may be required, Up to 50 TDY's within Belgium per year
Duties and Role
The contractor will provide Level 3 support for the Core Services in the assigned DCIS. Tasks assigned include, but are not limited to:
1. The contractor, under the direction of the NCIA Leading Engineer, will be supporting the Deployable IT Infrastructure.
2. Under the guidance and coordination with the service owners will maintain the Core Enterprise Services that include: Active Directory, Domain Trusts, Exchange Servers, DNS Management, Group Policy Management and software update services.
3. The contractor principle duty will be to monitor, maintain and keep up to date the operational DCIS assets. This includes, but is not limited to, deploying software updates, including emergency updates, system monitoring, maintaining Active Directory and Implement Service requests.
4. The contractor shall use ITSM for resolving incidents, problems and dealing with change requests. The contractor may also be requested to create reports and distribute requests further to the team.
5. The contractor shall support the documentation of the new Baseline Deployment Process and shall also support the preparation of the "As Built Guides" and or documentation for the DCIS to be delivered to the NATO CIS Group.
6. The Contractor shall liaise with the Agency's Centralised Service Desk for incident, problem and change management
7. The contractor may also assist with the planning, coordination and implementation of other smaller infrastructure engineering projects or tasks as directed. Specifically the further deployment of the SCCM architecture.
8. The Contractor shall book hours spent on this task in electronic timesheets provided by the NCI Agency. The Contractor shall submit for validation a timesheet recording the number of hours spent each month to the Service Manager within three business days after the end of the calendar month. The Contractor shall submit the timesheet with the SM's validation signature as an attachment to the invoice for that month. All tasks undertaken will be based upon an agreement between the SM and the Contractor personnel.
9. The contractor may need to travel in order to perform his duties.
Requirements
Skills Knowledge and Experience:
1. Three or more years of proven experience in the management of Core Services of a large Enterprise or Organization.
2. Experience of Windows Administration with relevant c ertifications; e.g. MCSA/MCSE
3. A least three year experience in maintain software baselines using WSUS, SCCM, GPO's, and Micrsoft Active Directory. At least three year experience in configuration management and system monitoring using SCOM and LanSweeper.
4. Excellent knowledge of the entire Microsoft Operating system product line administration: Windows server 2016, 2019,2022 Windows 10/11., Exchange server 2016
5. Managing DNS Domains and DNS Resolution on Windows 2016/2019/2022.
6. Excellent knowledge of implementing and administering large Active Directory (AD) environments.
7. Good knowledge of maintaining virtualize environments based on VMWare vSphere technology.
8. Experience in troubleshooting client OS and client software problems
9. Experience in Deployable CIS, core services level 3 support
Other requirements:
1. Cosmic Top Secret security clearance
2. Driving licenses (B)