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Job Description
We are looking for a full-time business analyst who will gather the needs and pain points from the business and shape them from a business perspective. It is important to think constructively about solutions for digital applications. Some affinity and interest in IT and IT applications is therefore desirable.
Expertise
Business Analysis Expertise
* Documenting business information after discussions with stakeholders (minimum 2 years);
* Describing use cases (business);
* Business analysis techniques (process flows and information flows) (minimum 2 years);
* Documenting existing systems;
Domain Expertise
* Good knowledge of the healthcare landscape and the ability to identify needs and pain points;
* Knowledge of healthcare preferably through education (and internships/work);
* Experience with digital flows in healthcare including e-Health and/or in a highly regulated sector;
* Ideally experience in both the healthcare and IT sectors but only from a business perspective (no experience as a developer or functional analyst during the career).
General Expertise
* Strong analytical and conceptual thinking to outline a flow (as-is and to-be) based on interviews/meetings with end-users. Ability to empathize with the end-user perspective and translate it into real needs to be incorporated into the digital application.
* Experience in an environment with achievable objectives and deadlines;
* Experience in a context with various (external) stakeholders;
* Experience in projects or assignments where strong analytical thinking is central but always from the business perspective (here: healthcare);
* Knowledge of tools to structure and analyze data is a plus, such as JIRA.
Tasks
Business Analysis
* Estimated: 90% of the work;
* Extracting business information from meetings with stakeholders, literature, and discussions (internally with the business responsible and the software liaison and externally);
* Business analysis of priorities for the coming year per priority;
* Developing solutions for specific flows according to the needs on the ground and translating them into the to-be flow;
* Validation of the digital solutions developed by the developers, through an agile operation in sprints (product owner role; in liaison with Recip-e business lead).
* Participating in business helpdesk queries to capture needs on the ground.
* Developing KPIs (quarterly) based on an existing procedure.
* Building a network with business stakeholders to capture needs and organize ad hoc meetings to map needs;
Communication and Training
* Estimated: 10% of the work, with peaks;
* Writing texts for communication; a communication expert for visualizations already works within Recip-e.
* Presentations for training.
Education
* A master's degree is a must.
* University education as a healthcare provider (doctor, pharmacist, physiotherapist, dentist, or possibly biomedical sciences with experience in the healthcare sector) is an ideal starting basis.
Languages
* Dutch (understanding and building on documents; drafting);
* Good understanding and speaking of French in external meetings;
* Good understanding and speaking of English;
Duration
* Until the end of 2025 (extendable);
* Full-time;
Profile
* Freelancer (preferably);
* Hands-on;
* Strong communicative skills, transparent and collegial;
* Willingness to collaborate and strongly focused on building a good team spirit in a small team;
* Willingness to challenge during discussions;
* Good conceptual and analytical mind and good synthesis skills;
* Strong analytical without losing sight of the macro level (without getting lost in details);
* Ability to initiate independently;
* Ability to build a personal network in healthcare to capture needs and share with colleagues.
Seniority Level
* Not Applicable
Employment Type
* Full-time
Job Function
* Research, Analyst, and Information Technology
* Industries: Program Development
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