This is a remote position.
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
· Technical Expertise:
ü In-depth knowledge of Microsoft Entra ID (Azure Active Directory) and Amazon AWS identity and access management services
ü Proficiency in PowerShell scripting and automation tools (e.g., Azure Automation, Microsoft Graph API)
ü Experience with IAM solutions and tools, including role-based access control (RBAC), multi-factor authentication (MFA), and conditional access policies
ü Expertise in Azure AD Privileged Identity Management (PIM) and privileged access control
· Analytical and Problem-Solving Skills:
ü Strong analytical skills to assess and improve IAM processes and workflows
ü Ability to troubleshoot complex IAM issues and implement effective solutions
· Security and Compliance Knowledge:
ü Understanding of security best practices and compliance requirements related to identity and access management
ü Experience conducting audits and ensuring adherence to regulatory standards
· Communication and Collaboration:
ü Excellent communication skills to effectively collaborate with IT teams, stakeholders, and end-users
ü Ability to document processes clearly and provide training on IAM tools and practices
DUTIES/ROLE:
· Design and Implement IAM Solutions:
ü Design, implement, and manage identity and access management solutions using Microsoft Entra ID (Azure AD) and Amazon AWS
ü Ensure seamless integration with internal and external applications and systems
· Automate Account and Group Management:
ü Develop and deploy PowerShell scripts and Azure Automation workflows to automate user account and group management tasks
ü Implement self-service capabilities for account and group management to improve efficiency
· Manage Account Lifecycle:
ü Oversee the entire account lifecycle management process, from user onboarding to offboarding
ü Provision new accounts and assign appropriate access rights based on role requirements
ü Regularly review and update user roles and permissions to reflect changes in job functions and organizational structure
ü Deprovision accounts promptly when users leave the organization or change roles, ensuring removal of access rights
ü Implement role-based access control (RBAC) to manage permissions based on job roles
ü Conduct periodic access reviews and certifications to ensure compliance with organizational policies
· Privileged Identity Management:
ü Implement and manage Azure AD Privileged Identity Management (PIM) to control, monitor, and audit privileged access to resources
ü Configure PIM to enforce just-in-time (JIT) access, approval workflows, and access reviews for privileged roles
· Security and Compliance:
ü Implement security best practices and ensure compliance with relevant standards and regulations
ü Conduct regular audits and reviews of access controls and permissions
· User Support and Troubleshooting:
ü Provide support for IAM-related issues, including troubleshooting user access problems and resolving authentication issues
ü Act as an escalation point for complex IAM issues
ü Maintain comprehensive documentation for IAM processes, configurations, and workflows
ü Provide training and support to IT staff and end-users on IAM best practices and tools
· Monitor and Optimize IAM Systems:
ü Monitor the performance and effectiveness of IAM systems and processes
ü Identify opportunities for improvement and implement optimizations to enhance security and efficiency
· Collaboration and Communication:
ü Collaborate with IT security, compliance, and other relevant teams to ensure cohesive IAM strategies
ü Communicate effectively with stakeholders to understand IAM requirements and address concerns
· External Collaboration and Sharing:
ü Manage external collaboration and sharing settings in Azure AD to facilitate secure access for partners and external users
ü Implement and manage B2B (Business to Business) collaboration settings and policies through Entra ID
ü Integrate and manage identity and access management for B2B scenarios, ensuring seamless and secure interactions with external partners
· AWS Integration:
ü Integrate and manage IAM processes with Amazon AWS, ensuring secure access and interoperability between Azure AD and AWS
ü Implement and manage federated identities and single sign-on (SSO) between Azure AD and AWS environments
ü Monitor and optimize IAM configurations to ensure compliance and security across multi-cloud environments
· Automation and Efficiency:
ü Develop and implement automation scripts using PowerShell to streamline routine support tasks such as software installations, updates, and system checks
ü Utilize Power Automate to create workflows that automate repetitive tasks and improve service efficiency
ü Identify opportunities to enhance efficiency through automation and proactively implement solutions
· Communication and Collaboration:
ü Communicate effectively with users to understand their issues and provide clear instructions
ü Collaborate with IT teams to resolve issues and improve service delivery