Position Overview
Welcome to the role of Operations Specialist, a challenging position within our organization's supply chain. In this capacity, you will be responsible for working closely with internal teams as well as external stakeholders in our supply chain. As a key member of our team, you will report directly to the Supply Chain Manager and work on tasks related to the chemical sector.
Main Responsibilities
You will act as the primary customer contact, resolving issues and ensuring customer satisfaction. Additionally, you will manage EMEA sales orders, including transport, logistics, and communication. Your duties will also include ensuring accurate documentation for Production and Storage site movements, especially hazardous goods. Furthermore, you will coordinate with Sales, Marketing, and Supply Chain on terms, pricing, and availability. You will also handle problems collaboratively with logistics and quality teams. Finally, you will process post-sales documentation requests like certifications and technical information.
Requirements
To be successful in this role, you will need a Bachelor's degree in Business, Logistics, Sales, or Marketing. Relevant experience in supply chain and/or customer service is also required. Proficiency in IT tools such as Office and SAP is necessary, as well as record management skills. Organizational and detail-oriented skills are essential for managing multiple tasks efficiently. Last but not least, being hands-on and results-driven is crucial for success in this position.
Estimated Salary
The estimated salary for this role is €60,000 - €80,000 per year.