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Join Legrand Belgium's dynamic leadership team as Director of Operations! Drive strategic decisions, innovate processes, and develop a compelling vision for operations in a growing, market-leading company.
Your responsibilities
* You develop and articulate a long-term vision for the Operations Department, ensuring alignment with the needs of the business and with Legrand’s overarching strategy for sustained success and growth.
* With your strong people and management skills, you lead and manage the Operations Department, overseeing three specialized teams: Sales Solutions (12 FTE), Customer Service (10 FTE), and Project Solutions (12 FTE), each led by a dedicated manager. You foster a culture of ownership, collaboration, and accountability while driving team performance and development.
* Together with the teams, you implement and continuously improve operational processes tailored to meet the company's evolving needs. You cultivate a culture of efficiency, knowledge-sharing, and people development.
* You align operational capabilities with sales goals, ensuring timely delivery and effective coordination across departments to meet customer and business needs.
* You develop and implement training programs for both internal staff and external stakeholders, ensuring they are equipped to handle new products, technologies, and evolving industry standards.
Your profile
* You have a proven successful experience in operations management within a technical project-based business. Experience in transforming a flow business into a project-based business is considered a plus.
* A strong background in people management is essential, with the ability to effectively lead and manage both internal and external stakeholders.
* You possess in-depth expertise in setting up and optimizing processes, managing projects, and overseeing customer service functions.
* Prior experience as a member of a Management Team is preferred.
* Knowledge of tender processes is an advantage, as is familiarity with ERP system implementation.
* Fluency in Dutch, French, and English is required to communicate effectively with various stakeholders.
What’s in it for you?
* Become part of a dynamic and driven Management Team. This is a unique opportunity to grow with the company, contribute to the development of a compelling and sustainable vision for operations, and help shape a more complex and scalable business environment.
* As Operations Director, you will play a crucial role in fostering a culture of ownership and accountability, leading with pace, ambition, and a data-driven approach.
* Tap into a wide-ranging portfolio, collaborate with market leaders, and drive strategic decisions that impact the future of Legrand’s project-business.
* Benefit from a competitive compensation package, including a performance-based bonus and extra-legal advantages, such as a company car. Please note that this role is offered with an employee contract, and management fee arrangements are not applicable.
Interested? We look forward to hearing from you
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