**Job Overview**
We are seeking a highly skilled Full Stack IT Service Specialist to join our team at Unisys Belgium.
This role will involve providing full-range support to our clients, taking ownership of onsite service activity, and performing advanced-level maintenance on all products. As a key member of our team, you will be responsible for identifying and resolving systemic issues, supporting the needs of other team members, and contributing to improved client services metrics reporting and documentation.
The ideal candidate will have experience with Windows 10 & 11, Office 365, laptop and PC configuration & troubleshooting, hardware and software support, Mac OS Support, and ServiceNow. You will also need to possess strong technical skills, excellent communication abilities, and a proactive approach to problem-solving.
**Key Responsibilities:**
* Perform advanced-level maintenance on all products, including low-complexity installation activities.
* Take complete ownership of onsite service activity, ensuring timely and effective resolution of technical issues.
* Identify and resolve systemic issues within the team, improving overall service delivery.
* Proactively support the needs of other team members, providing technical assistance and expertise as required.
* Contribute to improved client services metrics reporting and documentation, ensuring transparency and accountability.
**Requirements:**
* High School Diploma or GED required.
* May require technical certification or Associate Degree in a relevant field.
* Generally, 2-4 years' experience in area of responsibility, with a focus on IT support and maintenance.
* Language: Dutch & English.
**What We Offer:**
* A competitive salary package that reflects your skills and experience.
* A comprehensive benefits program that includes health insurance, mobility benefits, leisure benefits, company car, fuel card, mobile phone, and rep allowance.
* Ongoing training and professional development opportunities to enhance your skills and knowledge.
* A dynamic and supportive work environment that fosters collaboration and innovation.
Unisys is an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status, or any other category protected by law.