Brayton Global is looking for several Admin Coordinator with IT background for one of our client based in Braine l'Alleud (hybrid work).
We are seeking several Admin Coordinators to support the coordination of an IT Service Desk for our client. The ideal candidates will have a solid IT background and strong organizational skills to assist with service desk operations and coordination tasks.
Key Responsibilities:
* Assist in the coordination of IT Service Desk activities.
* Serve as a liaison between IT teams and end-users.
* Manage ticketing and escalation processes efficiently.
* Ensure proper documentation and follow-up on IT-related requests.
* Support users with basic IT inquiries related to Active Directory (AD), Azure, VPN, Networking, etc.
* Collaborate with technical teams to optimize service desk performance.
* Maintain clear communication with stakeholders in French and English.
Required Skills & Experience:
* IT Knowledge: Familiarity with AD, Azure, VPN, networking concepts.
* Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
* Languages: Fluency in French and English is mandatory.
* Problem-Solving: Proactive approach to resolving IT coordination challenges.
* Communication: Strong interpersonal skills to liaise with different teams.
* Strong Asset (Preferred): Previous experience in the pharmaceutical industry