Deadline Date: Thursday 24 October 2024
Requirement: Chief Technician (Web Hosting)
Location: Braine L'Alleud, BELGIUM
Full-Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 67 EUR
Total Scope of the request (hours): 300
Required Start Date: 9 December 2024
End Contract Date: 31 December 2024
Required Security Clearance: NATO SECRET
Duties and Role:
Web Hosting Administration
* Enables web hosting platform to the customers to handle their websites and applications.
* Manages the setup, administration, management, and support of infrastructure required for the web hosting platform;
* Performs routine configuration, installation, and reconfiguration of web hosting platforms and related products.
* Investigates and enables the resolution of operational issues with ensuring the KPIs in respective SLAs are meet
* Identify and investigates complex problems and issues and recommends corrective actions.
* Follows the procedures to achieve the approvals for implementing necessary changes and maintenance routines.
* Uses platform management tools to determine load and performance statistics and creates reports.
* Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed web hosting platforms.
* Maintains operational procedures and instructions, and ensures that they are executed following agreed standards.
* Provides reports and proposals for improvement, to specialists, users and managers.
Systems installation and removal
* Undertakes or supervises complex installations and de-installations of systems or components, including handover to the client.
* Develops procedures and standards for installation and handover to maintain and improve the installation service.
* Schedules installation work around client priorities and resource availability.
* Ensures adherence to established safety and quality procedures.
Server Operating Systems and Platforms
* Compares and contrasts all major server systems and platforms.
* Describes multiple server operating systems and interoperability issues and considerations.
* Analyzes potential impact of new releases on existing and planned software products.
* Explains issues and considerations for modifying existing applications for server environment.
* Provides insights into advanced systems components, functions and facilities.
SharePoint Servers
* Instructs on the use of best practices of SharePoint technologies.
* Contributes to the design and architecture workshops for high availability, disaster recovery solutions.
* Participates in planning, implementation and risk management for upgrades.
* Implements interfaces to other platforms.
* Resolves problems for integration with 3rd party technologies and add-ons.
* Coaches others in all major SharePoint Server features and functions.
* Configures the topology for sharing services.
Requirements:
Skill, Knowledge & Experience:
* The candidate must have a currently active NATO SECRET security clearance
* Higher vocational training in a relevant discipline with 4 years post-related experience. Or a secondary educational qualification with 6 years post-related experience.
* At least 3 years' experience with platform management in a large organization
* Extensive experience of Web application support
* Sound experience on deployment of security certificates, web site security, authentication mechanisms,
* Extensive server administration and troubleshooting experience
* Relevant SQL, network and business continuity knowledge
* Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
* Effective communication and interpersonal skills, with the ability to interact professionally with technical and non-technical stakeholders.
* Relevant experience with SharePoint, Oracle Web Logic, IIS Server, Apache Tomcat.