Job Title: Senior Business Analyst
Start Date: ASAP
End Date: 31/12/2025
Work Location: Brussels (with remote work flexibility)
Languages Required: Dutch (active), English & French (passive)
About the Role:
We are seeking an experienced Business Analyst to join a strategic transformation program aimed at modernizing core back-office systems related to disability services. The program is large-scale, touching on multiple key domains such as Product Handling, Financial Management, data integration, and external service platforms.
The successful candidate will join a multidisciplinary team of analysts, architects, and developers and be instrumental in translating complex legal and operational processes into practical IT solutions.
Responsibilities:
* Act as a strategic liaison between business and IT teams.
* Analyze and map business processes, data flows, and stakeholder needs.
* Gather and document functional requirements, define story maps, and create high-level analysis of solution components.
* Work closely with the Product Owner to refine backlog items and ensure alignment with business priorities.
* Collaborate with technical architects to align solutions with enterprise and system architecture.
* Ensure functional integration with internal and external modules, including citizen portals and data platforms.
* Maintain clear documentation and facilitate structured communication across all levels of the organization.
* Monitor scope, time, and quality to help deliver a minimum viable product (MVP) within defined constraints.
* Participate in cross-functional team planning and contribute to iterative development in an Agile environment.
Requirements:
* Bachelor’s or Master’s degree in Business, IT, or related field.
* Minimum of 10 years of proven experience in business analysis.
* Strong analytical and communication skills.
* Familiarity with Agile/Scrum methodologies and tools such as JIRA and Confluence.
* Experience with BPM tools (e.g., Visio, Draw.io) and notations (BPMN, CMMN).
* Comfortable navigating complex legislative and regulatory environments.
Preferred Qualifications:
* Familiarity with enterprise architecture principles.
* Previous experience in social security, healthcare, or government services.
* Proven track record in designing scalable and user-centric process improvements.
* Experience in project environments with cross-departmental and stakeholder involvement.
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