If you are a professional looking for an opportunity to grow, Emerson has an appealing role for you! Sales Desk Administrator have work processes for handling an incoming request for quotation (RFQ), and for handling a customer Purchase Order (PO)! Both processes are embedded in, and guided by, the Customer Relationship Management Cloud software application. The Sales Desk department is taking care of capturing all incoming RFQ’s and incoming orders and log them into CRM. One of the biggest responsibilities is recognizing the products. Emerson has several business units, and it is up to the Sales Desk to make sure the inquiry/order gets to the right person/BU. You are an important point of contact for Sales and in addition you work closely with each other in the team!
In This Role, Your Responsibilities Will Be:
• Responsible for all RFQ’s and PO’s are centralized in the Quotations and in the Orders mailbox (BNL);
• The accurate BU is defined;
• In the CRM application an Order/RFQ task is crafted;
• The PO/RFQ is uploaded in WCC (Emerson’s electronic archive);
• Crafting new contact persons and new accounts;
• Build and process Leads.
Who You Are:
You balance planning with actions. You focus on priorities and set stretch goals.
For This Role, You Will Need:
• Administrative background;
• Passionate by administration, with eyes for details;
• Excellent communication skills;
• Stress resistant;
• Result driven;
• Strong team player;
• Self-motivation with positive attitude;
• Proficient in Dutch and English;
Preferred Qualifications that Set You Apart:
• First experience in a B-2-B order administration is a plus;
• Knowledge of French language is a plus.
Our Offer to You
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is encouraging and rewarding.
Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.