Job Description
My Client, an international organisation, seeks a Salesforce Consultant with in-depth Service Cloud expertise for a 4-month initial contract with opportunities for extension.
Key Responsibilities:
* Functional lead for the new implementation of Salesforce Service Cloud.
* Prepare and facilitate workshops with the customer, communicating effectively in Dutch on-site in Ostende, Belgium.
* Design and configure Salesforce for case management, presenting options and making recommendations, with support from a Salesforce consultant.
* Establish Outlook integration and single sign-on (with assistance from a Salesforce developer).