For one of our global clients, we are searching for a Freelance Service Delivery Manager with a strong background in system engineering to work on a hybrid basis. In this role, you will be responsible for overseeing IT service delivery while ensuring system reliability, security, and efficiency.
Key Responsibilities:
* Oversee IT service delivery processes to ensure efficiency and customer satisfaction.
* Manage and optimize IT infrastructure, ensuring system reliability and security.
* Collaborate with technical teams to design, implement, and maintain system architectures.
* Lead incident, problem, and change management processes, ensuring minimal service disruption.
* Work with cloud technologies and virtualization solutions to support business needs.
* Ensure compliance with industry standards and best practices for system engineering and IT service management.
* Act as the main point of contact between stakeholders and IT teams for service-related matters.
Your Profile:
* Extensive experience in IT service delivery and system engineering.
* Strong knowledge of ITIL framework and best practices.
* Hands-on experience with system administration, networking, and Microsoft Azure.
* Proficiency in automation tools and scripting languages.
* Solid understanding of cybersecurity principles and compliance standards.
* Excellent communication, stakeholder management, and problem-solving skills.
Additional Details:
SENIORITY: Medior/Senior
START DATE: April
DURATION: Long Term
CONTRACT: Freelance
LOCATION: Brussels (Hybrid Working)
HOURS PER WEEK: 40
LANGUAGES: Fluent English + Fluent French OR Dutch
INTERVIEW PROCESS: 1 stage