As a Lending Services Intern, you will be part of a department consisting of two teams: Personal Lending Services and Business Lending Services.
The Lending Services department at ING Luxembourg is responsible for the operational execution of various types of credit offered to customers.
Our main mission is to provide a fast and impeccable quality service to our internal and external customers.
Key aspects of our culture include continuous process improvement, helping and supporting all Bank business lines with loan operation execution, validation of regulatory and functional reports, and management of projects impacting credit activity.
Your main mission:
Take charge of the complete operational management of credit files.
Your main tasks:
Process requests submitted to decision-making bodies, draft contractual documentation and correspondence, implement credits, carry out accounting and follow-up until loan repayment, maintain records, and challenge processes to simplify them while controlling operational risk.
You will work in close collaboration with sales representatives, Risk departments, Bank Treasury, and support departments such as Client Services, Payment, Finance, and IT.
Regular communication with external stakeholders including the ING Group, Facility Agents, Notaries, Insurance Companies, External Auditors, etc. is also required.
Your profile
Formation: Minimum BAC +3 in economics/finance or equivalent degree.
Experience: A first experience in a similar position is an advantage.
Skills:
Good analytical, judgmental, and communication skills; administrative rigour and excellent organization; spirit of initiative and potential for autonomy; high motivation to learn and engage; flexibility and proactivity in handling cases; strong customer focus and proven teamwork skills.
Languages: Oral and written fluency in French and English is essential.
Your work environment
ING offers a wide range of solutions through various channels, serving private and professional customers. As a global bank with a strong European foundation, we have 53,000 employees serving approximately 38.4 million customers in more than 40 countries.