Are you ready to drive the future of mobility by turning innovative solutions into real-world value for clients—while ensuring they feel supported every step of the way? We’re looking for a dynamic and hands-on professional to join a leading mobility provider in a role that blends product marketing with customer experience strategy.
Responsibilities:
In this dual role, you’ll act as a vital link between product innovation and client engagement.
As a Product Marketeer, you will:
* Translate advanced mobility products into compelling customer benefits—making complex offerings clear, relevant, and attractive.
* Work closely with product, marketing, and sales teams to develop positioning and messaging that truly resonates.
* Craft go-to-market strategies that connect client needs with the advantages of services like flexible leasing solutions, mobility budgets, and integrated fleet tools.
As a Customer Experience Manager, you will:
* Take ownership of client satisfaction by analyzing NPS results and spotting improvement opportunities.
* Keep a strategic overview of recurring feedback and complaints, transforming insights into actionable enhancements.
* Lead initiatives such as dealer think tanks to maintain strong relationships with key partners and continuously improve support touchpoints.
Experience & Competences:
* 5+ years of experience in product marketing, customer experience, or related roles within a service-driven or mobility-focused environment.
* Strong communication skills and the ability to turn facts into stories that speak to customer needs.
* Experience working cross-functionally with internal and external stakeholders.
* A proactive and curious mindset—you take initiative, embrace change, and are not afraid to challenge the status quo.
* A hands-on, can-do attitude and a passion for continuously improving the customer journey.
Education:
Bachelor or Master
Offer:
* A unique opportunity to shape the customer experience at a company redefining mobility.
* A fast-paced, collaborative environment where your ideas and ownership truly matter.
* A chance to contribute to sustainable and forward-thinking mobility solutions.