My client is undergoing a transformation program to replace their existing in house CRM to a state of the art CRM with a more commonly used CRM (Bullhorn). As a result, they require a Functional/Business Analyst to help mediate the change process and ensure a seamless transition to the new system. What will you be doing The client are planning the business change before they realise the digital change. It is key for you to help the business become accustomed to the changes. Communicating with the different levels of the business to understand both their spoken and unspoken needs. (The different departments don''t 100% know what they need all of the time). Translating the business needs into clear functional requirements. Understand the business and different challenges that the industry that my client work in can propose. Key requirements 5 years of experience within a similar role Dutch and English speaking. Speaking French is also a bonus Hybrid working in Mechelen