Our client is an international association in the field of medical research. They coordinate clinical trials worldwide in partnership with their 50+ member organisations. Their Brussels office, located in Woluwe Saint Lambert, gather +/- 40 staff. They are today seeking a creative, digital-savvy Social Media & Content Coordinator to work as part of a team of 10 and to manage their online community, drive engagement, and create impactful content that supports their mission. This is a newly created position.
Job description
Social Media Strategy, Management & Analysis:
* Develop strategies to grow the company’s digital presence across platforms (Instagram, Facebook, LinkedIn, X, etc.)
* Create, manage and schedule social media content
* Execute campaigns (giveaways, challenges, etc.) to boost engagement. Track trends and incorporate viral content into the company’s posts
* Collaborate with influencers to extend reach and amplify the company’s message
* Analyze performance data to refine strategies and optimize engagement
* Report on key metrics to drive improvements
Community Management:
* Monitor and engage with followers, responding to comments and messages
* Foster authentic relationships with the company’s online community
Content Creation:
* Produce engaging content, including posts, videos, graphics, aligned with the company’s mission and branding
* Capture and edit event photos/videos for social media
* Stay updated on content creation trends and tools
* Copywriting for newsletters, website news, and other communications materials
* Support other teams with internal/external communications materials including PowerPoint templates, Word documents, flyers, banners, etc.
Support to Other Digital Activities:
* Contribute to the global strategy of digital communications, work closely with the digital team to support other digital activities when needed (website, fundraising platform, SEA & SEO, etc.).
Support the Communications & Philanthropy Teams:
* Assist in the company’s fundraising and awareness campaigns
* Support the Philanthropy and Communications teams in organizing and promoting events such as the 20km of Brussels, galas, and more
* Capture live event footage, provide real-time updates on social media, and engage with event attendees online to enhance visibility and foster interaction.
Profile
* Bachelor’s degree in Communications, Marketing, or a related field
* Fluent English (C1 minimum– spoken and written), professional knowledge of Dutch or French (B2 minimum)
* +/- 2 years of experience in digital community management, social media contentcreation, or a related field
* A creative mindset with the ability to adapt quickly to new trends, challenges, andtechnologies
* Sociable personality, thriving on interactions with diverse individuals and teams
* Strong proficiency in social media platforms (Instagram, Facebook, LinkedIn, X, TikTok, Threads, etc.), trends, and best practices
* Experience with video production, editing (using tools like Adobe Premiere Pro, Capcut, or similar), and content creation, such as photos, videos, graphics (using tools like Canva, Illustrator, Photoshop)
* Ability to read and interpret social media analytics and performance data to adjust strategies accordingly
* Strong communication skills, both written and verbal, with an ability to engage diverse online & offline communities
* Familiarity with influencer marketing and the ability to build relationships with digital influencers and brand ambassadors is a plus
* Proactive, highly organized, and detail-oriented with the ability to work in a fast-paced, dynamic environment
Offer
* A permanent contract
* A full-time contract (38h00/week)
* Starting date: to be discussed
* A competitive salary and comprehensive benefits package including luncheon vouchers (€8,00), Eco-vouchers (€250/year), health insurance (fully paid by the employer), group insurance, reimbursement of transport costs, homeworking allowance, cell phone, laptop, 30 holiday days
* Location: the offices are located in Woluwe-Saint-Lambert (close to the Cora). Although they are accessible by public transport, they are more easily reachable with a personal vehicle (parking space available)
* Homeworking policy: they offer very flexible work practices including several days of homeworking/week
* The opportunity to work in a stimulating environment and for an organisation, which genuinely makes a difference!
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