Job Description
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you
* Learning programs through our Academies
* Opportunity to develop your talent and grow within your property and across the world!
* Employee benefit card offering discounted rates at Accor worldwide
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing
* Greet, check-in, respond to requests and settle accounts while providing exceptional service
* Take initiative to add a personalized experience
* Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
* Team spirit
* Enthusiastic
* Spontaneous and empathic
* Good listening skills and ability to anticipate
* Good presentation, confident speaking skills
* Dynamic
* Sales oriented
Additional Information
* experience is an asset
* Prior experience working with Opera or a related system
* Fluency in English and French, Dutch is a plus.