HVAC Operations Supervisor (Industrial) - Office Ghent
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Job Overview
As HVAC Operations Supervisor for the Industrial department, you will act as an assistant to the Service Manager and be the link between them and the technical team.
Responsibilities
* Responsible for carefully monitoring interventions, focusing on delivering high-quality interventions and reports while ensuring customer orientation.
* Ensure customer satisfaction and implement necessary improvements based on customer feedback.
* Oversee team use of tools such as software and applications.
* Maintain detailed information about the skill levels of both internal technicians and subcontractors.
* Collaborate with the service manager to draft procedures, explain them in practice, and ensure they are correctly applied.
* Regularly update and adjust the inventory of service engineers as needed.
* Take on important tasks in the absence of the service manager to ensure continuity.
Profile
* Bachelor's degree or equivalent work experience.
* Combine technical skills with good social skills.
* Excellent communication, pedagogical, and coaching skills.
* Fluency in Dutch, French, and English.
* Proactive and strive to provide the best support to service engineers.
* Efficient even in challenging situations.
* Quality-oriented in your work.
* Quick and effective in responding to changes or problems.
* Strive for customer satisfaction with your team.
* Self-starter who enjoys new challenges and can think and work independently.
* Curious and eager to learn about growing the service department.
* Logical and structured in finding the right solutions.
* Perseverance is key when facing difficulties.
* Valid driver's license B.
Our Offer
At Daikin, you can look forward to a varied job with an international market leader. You will receive extensive internal training and personal support from the start. You will have the opportunity to develop within Daikin Belux and throughout EMEA according to your career plan. In addition to a competitive salary, we offer an attractive package of extra-legal benefits, including:
* Phone & mobile subscription
* Home internet
* DKV hospitalization and dental insurance
* AG group insurance
* iBike
* Company car & fuel card
* Eco-cheques & meal vouchers
* Annual bonus
* 20 vacation days + 9 ADV days
Interested?
If you are interested in our offer and curious about career opportunities at Daikin, please send your CV to talent.acquisition@daikin.be.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Management and Manufacturing
Industries
Industrial Machinery Manufacturing
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