We create an environment that encourages professional growth, offering stimulating projects, the latest technologies, and comprehensive training programs for all. In this context of continuous evolution and development, we are currently seeking a Sr Business Analyst 'Capacity Management'
In this role, you support the daily operational management and capacity optimization. You take a leading role within the control room to guide decisions, identify bottlenecks, and collaborate with various teams. Additionally, you perform in-depth analyses on the usage of lockers and post points, focusing on how they contribute to profitability. You ensure clear, data-driven insights that improve capacity usage and operational performance in the long term.
Operational management and control room involvement
Active role in the control room to make real-time adjustments for daily capacity challenges and manage incidents.
Monitor and analyze real-time data for lockers and post points, with recommendations for adjustments and improvements.
Data analysis and profitability insights
Conduct analyses to provide insight into the impact of asset usage (lockers and post points) on profitability and costs.
Prepare reports summarizing financial and operational performance, presenting key KPIs for strategic decision-making.
Collaborate with the team to make data-driven forecasts about capacity needs based on historical data, seasonal trends, and expected peak moments.
Stakeholder management and multidisciplinary collaboration
Serve as a bridge between the Capacity Management Team, operations, and commercial teams, aiming for alignment and improvement in capacity usage.
Identify operational improvements based on daily steering data and develop proposals that contribute to efficient capacity management.
Communicate analyses clearly, making complex operational and financial data understandable for various teams.
Bachelor’s degree in Business Administration, Logistics, Data Science, or a related field.
Experience in a role as a Business Analyst ( experience between 5 and 10 years), preferably within logistics, capacity management, or control room management.
Strong Excel skills for data manipulation and visualization; experience with PowerPoint for preparing management presentations.
Experience working with operational teams and ability to function effectively within a multidisciplinary team.
Good communication skills, both written and verbal, for clearly conveying insights and analyses to various stakeholders.
Affinity with capacity and demand forecasting techniques.
Experience with operational management in a control room setting is a plus.