As a Service Delivery Manager, you will lead several managed services contracts in the Microsoft, SAP, and Salesforce ecosystems.
Your main objective is to ensure a satisfied customer, safeguard the contractual agreements, and guarantee our services are delivered within quality, time, and budget. As an empathic manager, you love to build bridges: not only between team members but also between delaware, customers, and third parties. You also play an important part in detecting and creating new opportunities for your customers, as well as continuously helping them to improve and grow with all kinds of initiatives. Your customers see you as a trusted advisor.
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