Senior Business Analyst - Parcel Lockers
Location: Brussels
Senior Business Analyst – Parcel Lockers
bpostgroup strives to create an inclusive environment with challenging projects and inspiring collaborations. With our employees at the heart of our organization, we don’t believe in jobs, we believe in careers. We're now looking for a senior business analyst who will help us grow.
Your mission:
The Out of Home (OOH) team within bpost is responsible for all manned and unmanned collection points within bpost, excluding post offices. This includes parcel points, postal outlets, and parcel lockers. Currently, bpost has around 1,300 parcel lockers, and by the end of 2025, we aim to nearly double that amount. Parcel lockers are an important strategic growth pillar within bpost.
Several new projects and products will be launched on our automatic parcel lockers in the coming months and years. To support this growth, a ‘locker capability tribe’ has been launched within bpost. This tribe will collect, analyze, prioritize, and bring all changes in services and capabilities to production.
To do this successfully, we are urgently looking for a senior business analyst. As a senior business analyst within our OOH team, you will be involved in various stages of the development process of new locker products and services. You will work in an agile team and write ‘stories’ that a product/service will have to meet. You will provide detailed input during further elaboration and agile development. Finally, you will also dynamically test new developments and accompany them to production.
Key Responsibilities:
1. Quickly build detailed knowledge of all processes and systems related to the bpost automatic parcel machines and analyze existing processes for improvements.
2. Understand the different interfaces and dependencies regarding our bpost automatic parcel machines.
3. Communicate fluently with ICT developers in English and have a basic understanding of their work.
4. Explain to the Senior Management team how certain systems or processes work with regards to the automatic parcel machines.
5. Develop high-level features (along with ICT) into concrete stories and test these developed features and systems.
6. Analyze and implement improvements in the use of parcel lockers and support strategic projects.
Your profile:
* University degree or equivalent through experience.
* At least 3 years of relevant work experience.
* Excellent command of the English language; proficiency in Dutch and/or French is a plus.
* Motivated to work within an agile team.
* Very accurate and detail-oriented.
* Willing to become an expert within their own domain.
* Quick-witted and structured.
* Analytical with a proactive attitude and great problem-solving abilities.
Our offer:
We want to make you feel welcome and valued. Our offer includes:
* Competitive monthly salary.
* Hospitalization, group, and disability insurances.
* 20 days of statutory leave and 7 additional extra-legal days off.
* An end-of-year and performance-based bonus and double holiday pay.
* Many benefits from more than 100 bpost partners.
Why bpostgroup?
bpostgroup is Belgium's leading postal operator and a growing parcel and omni-commerce logistics partner globally. With a focus on social and environmental sustainability, we aim to be a trusted guide in a changing world. As our newest team member, you will:
* Become part of the bpostgroup family with a unique atmosphere and culture.
* Enjoy a dynamic work environment with a hybrid model allowing for flexibility.
* Have access to continuous learning and development opportunities.
* Have a direct impact on decision-making in an international success story.
* Thrive in a leadership culture centered on visioning, sense-making, innovation, and relating, empowering you to lead effectively in our forward-thinking organization.
Feel free to reach out to Lore Marynissen.
The next steps
1. You apply for the job.
2. You have a contact with our recruitment partner.
3. You find out if the function is made for you.
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