Performing functional analyses In order to enable the digitalisation of the 40 identified processes, we are looking for one or more Bpas capable of carrying out functional analyses. These will have to be carried out by 31 December 2022. In fine, the functional analyses will have to allow, after the knowledge of the business process to be, to :Check the completeness of the business rules for the tasks and gatewaysIdentify the capabilities and systems for executing the tasks (be the point of contact with the enterprise architecture)Identify input data sources (WS and authentic internal or external sources)Coordinate legal context permissions for sourcesIdentify repositories for output dataDefine the target MVP systems and have them validated by the architectureDialogue with the business on the constraints linked to the MVPCoordinate the updating of the BP business documentation of the target MVP (rules, data, system, actors)Identify open points and address them in conjunction with the business (BA)AS Build documentationValidate the definition of Acceptance criteria Here are the expected deliverables20 processes analysed from a business perspective, checked and documented (according to the framework) with the following tasks:Process analysisDesign validation (quality control)Description and documentation of interactions with the application park (functional modules and data),Analysis and documentation of GDPR/legal impactsAnalysis and documentation of dependencies with other processesCoordination of process testsDefinition of test scenariosOrganisation of UAT and E2E testsActive participation in change management working groups 40 functionally analysed processes with the following tasksAnalysis of the functional impacts of the business process to be:Check the completeness of the business rules for tasks and gatewaysValidate with the enterprise architecture the capabilities that will support the tasks described in the to-be business processIdentify the data sources (input) that will be used for the to-be process and the repositories for this data (output)Take responsibility for coordinating the authorisation of legal context for authentic sourcesProposal of Minimum Viable Product (MVP) to deliver the digitised processBased on the constraints (functional, technological and timing) define with the architecture the target capabilityIdentify the functional impacts of this MVP in relation to the business process to be and inform the businessUpdate the business process documentation based on the MVPCarry out the As Build documentationValidate the definition of the acceptance criteria The client, which manages the City of Brussels' IT assets, is looking for one or more Business Process Analyst(s). The BPA(s) will be part of the "Application Support" team. Functionally, the BPA(s) will interact with the "Solution Architecture/Integration", "Business Intelligence & Data", "Development & Integration", "PMO" and "Digital Process Factory" teams. The Digital Process Factory is the entity that will functionally frame the mission of the BPA(s). He/she will have two main missionsSupport the City (Process Analysts and business experts) in the design of business processes. Twenty processes still need to be analysed and completed from a business point of view.Carry out the functional analysis of the 40 business processes in order to allow the development teams to carry out the digitisation - i.E. putting them on the portal (citizen) and Cirm/Cmt (agent tool) taking into account the target architecture, the availability of capabilities and the readiness of the City ProfileHigher education graduate (university or postgraduate)Change management5 years experience in a business and/or Functional Analyst function or equivalentExperience in functional business process managementExcellent knowledge of MS Office and Excel in particularCustomer oriented process modelling and automationBPMN 2.0, UMLContinual ImprovementKPI, ReportingGap AnalysisProcess modelingProcess automationVisioProduct owner certificationGood knowledge of MSP and Prince2Good knowledge of Scrum and LeanKnowledge of SQLKnowledge of VisioExperience in ERP type development environmentsExperience in Digital TransformationExperience of a citizen-oriented CRM: Cirm (Citizen Relationship Management)Experience in the implementation of a Citizen/City oriented solutionMotivation to support customersAbility to interact with various IT teamsProactive & pragmaticAble to work in a structured wayInterest in new technologiesTeam player, natural empathy in dealing with stakeholdersFrench : YesDutch : DesirableEnglish: Yes Desirable