About the Company
Groupe Florimond Desprez (GFD) breeds varieties and produces seeds to meet the needs of arable crop farmers, the agro-industrial sectors and consumers, while actively supporting the agro-ecological transition. The group mainly works with species intended for human consumption and is a world leader in sugar beet seeds, a leading European breeder of straw cereal and a major player in the European seed potato market. Florimond Desprez is an independent family-owned company founded in 1830 that operates in 65 countries, devotes 15% of its sales to research and employs 1200 persons. Groupe Florimond Desprez is headquartered in Cappelle-en-Pévèle, France.
The GFD IT team provides services and support to all the companies in the group, including UBS, headquartered in Tienen, Belgium.
Responsibilities
Business process analysis and improvement
* Understanding the vision and pain points of the business processes and transforming them into requirements to realize strategic goals
* Developing process maps, workflows or other models to represent the current (AS-IS) and future (TO-BE) state of business processes
* Identifying gaps, inefficiencies and opportunities for process improvement, optimization and automation
Requirement gathering and analysis
* Collaborating with stakeholders to understand their processes, needs and challenges
* Gathering, documenting and validating business requirements by setting up workshops and alignment sessions
* Assuring that all requirements are clearly understood, documented and agreed upon by stakeholders
Stakeholder management
* Managing relationships with business stakeholders to understand their processes, pain points, goals and priorities
* Acting as a liaison between business units, IT teams and project managers
* Managing expectations and aligning solutions over the different business units to facilitate the delivery of global solutions
Testing and validation
* Assisting in the creation of test plans, creating test scenarios and validating the functionality of the solution
* Supporting end users during UAT (User Acceptance Testing) phases and providing training where necessary
Support and aftercare
* Monitoring the ticketing system and acting as a liaison between the business users and the engineers, documenting the functional scope of the issue and preparing/checking that the tickets are ready for development
* Managing proper communication with the users and assuring them in a polite and calm way
Continuous improvement
* Proactively identifying inefficiencies in applications and reporting and implementing effective solutions
* Performing detailed assessment of existing applications and systems to identify bottlenecks and pain points
* Leveraging data and feedback from stakeholders to propose actionable changes
Employee onboarding
* Integrating new team members into the department
* Facilitating initial training sessions on company systems, processes and procedures
* Acting as the primary point of contact for new hires during their onboarding period
Your profile
* You have a Master's degree with at least 8-10 years of experience in analysis.
* You have proven interest or experience in a functional role, preferably in an international environment.
* You have proven experience as a business and functional analyst, software engineer, data analyst or a similar role in a similar environment.
* You have an excellent knowledge of multiple business processes, both in the domain of R&D and supply chain in an international context split over multiple business units and crops.
* You master the ability to translate business requirements in functional specifications for both applications and reporting/data analysis design. You’re able to translate business requirements into technical designs, defining the functional scope.
* You have a strong knowledge of requirements management tools like Azure DevOps, Jira, Confluence or similar.
* You have experience with process mapping tools like MAVIM (BPMN tools) and Microsoft Visio.
* You’re familiar with an agile way of working (e.g. Azure DevOps, Jira) and have experience in working with structured project delivery frameworks.
* You have excellent communication and interpersonal skills, with the ability to explain technical concepts clearly and concisely to non-technical users (in Dutch, English and French).
* You have excellent problem-solving and troubleshooting skills, with the ability to analyze complex issues and implement effective solutions.
* You have a proven interest in collaborating across multiple domains and working cohesively with stakeholders across product, engineering, data science and applications.
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