Our medical care center for laboratory medicine, microbiology, hygiene, human genetics and pediatric endocrinology (MVZ Clotten), with almost 250 employees in Freiburg and integrated into the high-performance laboratory network of the Limbach Group, is looking for a full-time position with immediate effect. Employee for customer service in 1st level support (m/f/d) Your tasks: Contact person (m/f/d) for our submitting medical practices in the area of telematics / 1st level support Help desk and advice on the phone and via remote maintenance Documentation of support requests Integration for project tasks Support in the development of new functions by contributing the operational view or customer requests Testing the deployed applications before commissioning Your profile: Enjoy customer and service-oriented work Solution-oriented way of thinking and good communication skills Enjoy working responsibly in a team Good written and spoken German skills Basic knowledge of hardware and software - ideally you have experience with the Windows, Mac OS and Linux operating systems You have a technical understanding - you solve problems with printers, find application errors and assist with installations of in-house software Reliable, tidy and independent way of working We offer you: Very good working conditions in an ultra-modern and technically up-to-date laboratory A varied and interesting range of tasks Independent and responsible work Comprehensive induction Internal and external training and qualification opportunities A secure job with long-term prospects in a dynamically growing company Location close to the city center with very good public transport connections Attractive social benefits (e.g. Edenred City Card, Hansefit, job bike, 33% employer subsidy for company pension scheme, childcare subsidy) We look forward to receiving your application If you are interested, please send us your complete documents as a PDF attachment to bewerbungmvz-clotten.de. Include your salary expectations and your earliest possible starting date. If you have any questions, please contact Ms. Jurić at 0761/31905-316. MVZ Clotten Laboratory Dr. Haas, Dr. Raif & colleagues Merzhauser Str. 112 a | 79100 Freiburg Phone: 0761/31905-0 Fax: 0761/31905-183 www.mvz-clotten.de - www.limbachgruppe.com