Spektrum Braine-l’Alleud, Walloon Region, Belgium
Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who We Are Supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including:
* Cyber Security: Advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
* Command and Control Systems: Development and maintenance of systems used by NATO's military commanders.
* Satellite Communications: Services to enable secure and reliable communications between NATO forces.
* Electronic Warfare: Services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
* Information Management: Management of NATO's information technology infrastructure.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure.
Role Background
Within the NATO Digital Workplace Centre (NDWC), the Content Platforms Services (CPS) Group provides a range of content-centric services enabling secure collaboration. Core functionalities include creating, sharing, managing, organizing and preserving digital content.
Role Duties And Responsibilities
* Maintain the IKM Tools and RECCEN instances and troubleshoot issues as Level 2 support across NATO networks.
* Participate in migration and setup of the demanded IKM Tools and RECCEN applications.
* Design medium and large enterprise SharePoint environments.
* Create technical and user guides and documentation.
* Support Active Directory Federation Services and Claims provider.
* Provide technical guidance for improving the search engine of the IKM Tools.
Deliverables:
* In collaboration with the Sprint team, be involved on the backlog of at least 30 story points.
* Rectify issues, document and create guidelines, or improve the service with the amount of 20 improvements monthly.
* Test new updates with the Application tester monthly.
* Track ITSM reports and present them to the Section Head and Service Delivery Manager monthly.
* Attend periodical performance review meetings.
Essential Skills And Experience
* Deep experience with Microsoft SharePoint 2013, 2016, 2019.
* Excellent Troubleshooting skills in SharePoint applications and SQL.
* Experience with Azure DevOps for Agile methodologies.
* Strong written and verbal communication skills.
* Ability to work in a team and share knowledge.
* Ability to work effectively under pressure.
* Knowledge in SQL servers and Network technologies.
* Basic knowledge of Virtual machines technologies.
* Knowledge in ADFS Domain and SharePoint.
Language Proficiency
* Business English.
Education
* A higher secondary education and completed higher vocational training leading to a formal or professional certification with three years of related experience, or a secondary education with advanced vocational training and five years of post-related experience.
Working Location
* Braine l’Alleud, Belgium.
Working Policy
* On-Site with the possibility to work from home based on requirements.
Travel
* Some travel to other NATO sites may be required.
Security Clearance
* Valid National or NATO Secret personal security clearance.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Engineering and Information Technology
* Industries: Business Consulting and Services
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