🚀 We are Hiring: Senior Process Improvement Consultant | Lean Six Sigma Black Belt | BPMN | Financial Sector
🔍 Location: Belgium (Hybrid)
Are you a Senior Process Improvement Expert with a proven track record in Lean Six Sigma (Black Belt) and process modeling (BPMN, Value Stream Mapping)? Do you have experience in optimizing Self-Care & Cure processes in the financial services industry?
We are looking for an experienced professional to join a leading financial institution in Belgium. As part of this project, you will be responsible for analyzing, mapping, and improving operational processes to drive efficiency and customer satisfaction.
Key Responsibilities:
* Map & Analyze Processes: Identify inefficiencies and propose actionable improvements using BPMN and Value Stream Mapping techniques.
* Operational Excellence: Leverage Lean Six Sigma to optimize workflows and reduce waste, ensuring smooth operations.
* Collaborate with Teams: Work cross-functionally with both business and IT teams to implement changes effectively.
* Enhance Self-Care & Cure: Focus on improving customer experience through optimized self-service solutions.
Key Requirements:
âś… Lean Six Sigma Black Belt (or equivalent experience)
âś… Expertise in BPMN and Value Stream Mapping
âś… Process Improvement and Continuous Improvement experience
âś… Background in the financial services industry (Banking, Insurance, etc.) is a plus
âś… Strong collaboration and stakeholder management skills
âś… Fluent in English and French, Dutch is a plus
If you're passionate about driving operational transformation and improving customer-centric processes, we want to hear from you!
📩 Interested or know someone who might be a fit? Let’s connect!