Are you our new Insurance Advisor in Antwerp? In this versatile role you are the link between our organization and our clients. With your commercial mindset you know how to convince and build up customers. You work independently, manage contracts and ensure an optimal customer experience. You will work in a dynamic environment where you get the space to learn and grow. Benefit from an attractive salary and extra benefits. Apply now and contribute to a successful and growing organization!
Description
* You work independently from Monday to Thursday within your point of sale, where you are responsible for a well-kept appearance and proper operation, in line with the company objectives;
* You manage to convince customers over the phone on Fridays to choose our organization with your extensive knowledge of insurance products and strong communication and sales skills;
* You handle the issuance of contracts for both new and replacements, ensuring that you act according to the applicable guidelines and within the set deadlines;
* You customize guarantees based on the needs and requirements of our customers;
* You prepare attachments and appendices that accompany the contracts;
* You revise and recalculate premium amounts to keep them current and accurate;
* You accurately record customer changes in the system;
* You closely monitor the collection of premiums;
* You ensure correct interpretation of customer inquiries and make proposals that meet their specific needs. You actively take initiatives and decisions in real-time to ensure smooth and efficient handling of files;
* You meticulously perform related administrative tasks to ensure continuity of customer service, which includes collective management of files and standardized information processing;
* You will promote sales of various products developed by the company, with the aim of increasing the number of new contracts and expanding each client's insurance portfolio.
Profile
* Has a perfect command of the Dutch language;
* Possesses a true commercial mindset and is able to build a customer base, build trust and develop long-term relationships. You have a passion for direct interaction with customers;
* Communicates clearly and articulately, both orally and in writing;
* Is highly autonomous and assertive and can confidently invest in a dynamic environment such as a shop;
* Can handle stressful situations well;
* Is willing to continuously learn and is open to innovative ideas and concepts;
* Work collaboratively as part of a team and is willing to temporarily set aside your own duties to ensure customer service;
* Possesses a mature and pragmatic attitude, with proven skills appropriate to this position.
Offer
* A salary commensurate with your experience and expertise;
* Work from home every Friday;
* Attractive bonus systems;
* Eco vouchers and meal vouchers;
* Group and hospitalization insurance;
* An attractive number of vacation days to enjoy.
* And many more interesting benefits!