Description
We are seeking a Customer Service Representative to join our team for the Multipool project with CXL. This is a part-time position with late hours (8:00 PM to Midnight) that offers flexibility and variety in work.
Key Responsibilities:
* Contact customers via phone and email for various projects, including Continental, Velo Antwerpen, Electric Charging, Shell, and more.
* Address technical issues, membership registrations, orders, billing, and other customer inquiries.
* Switch between different clients and projects efficiently, ensuring professional and efficient interactions.
About the Role:
As a Customer Service Representative, you will be the first point of contact for both private and business clients. Your tasks will involve handling customer inquiries, addressing questions, and taking care of administrative follow-up.
What We Offer:
* A dynamic and contemporary work environment where you'll have opportunities to develop your skills and grow within the company.
* A commercial hub located in a traffic-free area, just a short walk from the Sint-Truiden train station.
* Fresh fruit available weekly, free coffee, an annual theme with events and activities, and more.
* Paid training to help you get fully up to speed with your role.
* A competitive salary in line with industry standards, plus bilingual premium for French.
* Meal vouchers worth €8 per day worked, after 6 months.