We are seeking a highly skilled and experienced Senior CMDB Architect to join our team at European Commission. The successful candidate will be responsible for the design, implementation, and management of our Configuration Management Database (CMDB) to ensure accurate and reliable data for IT service management.
Key Responsibilities
Design and Architecture: Develop and maintain the overall architecture of the CMDB, ensuring it meets the needs of the organization.
Implementation: Lead the implementation of CMDB solutions, including data integration and automation.
Data Management: Ensure the accuracy, completeness, and reliability of CMDB data through regular audits and updates.
Collaboration: Work closely with IT service management, infrastructure, and application teams to ensure the CMDB supports their needs.
Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the CMDB.
Compliance: Ensure the CMDB complies with relevant regulations and standards.
Training and Support: Provide training and support to users of the CMDB.
Qualifications
Education: Bachelor's degree in computer science, Information Technology, or a related field.
Experience: Minimum of 7 years of experience in IT service management, with at least 3 years in a CMDB architect role.
Skills
Sensitivity Label: General
Strong knowledge of CMDB design and architecture
Experience with CMDB tools such as ServiceNow, BMC Atrium, or similar
Excellent data management and analytical skills
Strong communication and collaboration skills
Ability to work independently and as part of a team
Certifications: ITIL certification is preferred
Benefits
Competitive salary and benefits package.
Opportunities for professional development and growth.
Collaborative and inclusive work environment.
Contribution to impactful projects within a prestigious European institution.