We are looking for a Senior Process Manager with over 5 years of experience in describing, optimizing, and documenting business processes.Your responsibilitiesCollaborate closely with stakeholders and act as a bridge between ICT and business.Contribute to the development and implementation of new features on a project basis.Design process flows and oversee the implementation of improvements.Maintain clear and up-to-date documentation, primarily using Jira and Confluence.Align content with various stakeholders, including risk management functions.Your core competenciesCollaborationConceptual and critical thinkingDecision-makingEagerness to learnIndependencePriority managementProcess-driven mindsetRequirementsMust-have Business KnowledgeExperience in insurance processesLanguage skills:DutchEnglishSoft skills: Process and documentation-driven approachDetailed job descriptionAs part of a broader employee benefits initiative, we are developing a new insurance product, including hospitalization and outpatient care coverage.To support this initiative, we are seeking an experienced professional with expertise in claims processes for hospitalization insurance, ideally including outpatient care.What do we expect from you?You will design claims processes with a focus on maximum automation, taking into accountExisting IT systems and current workflows.The impact on operational efficiency due to manual processing.The effect on overall profitability.Are you a process-driven professional with expertise in insurance and claims management? Apply now!