Airfreight Healthcare Freight Forwarder
Functieomschrijving
Join our team as a Freight Forwarder specializing in Healthcare Airfreight. In this role, you'll be the primary contact for our healthcare clients, ensuring seamless communication and service excellence for their air freight shipments (import & export). Your responsibilities include maintaining compliance standards, ensuring accurate invoicing, and promptly addressing any irregularities that may arise.
Tasks:
• Coordinate air freight shipments (import & export) in the Healthcare sector, providing instructions to the Booking and brokerage teams;
• Effectively handle customer inquiries and manage escalations, involving the Team Lead when necessary;
• Maintain daily communication within the DSV network for Healthcare air freight announcements;
• Ensure compliance with DSV guidelines for security, embargo countries, carriers, and commodities;
• Apply GDP guidelines and adhere to Healthcare customers' CSOPs, while also managing document uploads and post-flight communications. Additionally, ensure compliance with ISO 9001 / ISO 14001, DSV Code of Conduct, and safety standards.
Uw profiel
Are you the perfect fit?
• You have prior experience as a Freight Forwarder, Airfreight, within Healthcare.
• You are familiar with healthcare procedures, QMS, and healthcare CargoWise Service Levels.
• Proficiency in English (both written and verbal) is required.
Ons aanbod
• A stimulating work environment with ample opportunities for professional growth and development.
• A direct and open corporate culture (Danish company).
• Diversity and networking opportunities within the aviation industry.
• Flexible working hours (flextime) and a two-day homework policy per week after the probation period.
• An attractive benefits package (meal vouchers, eco vouchers, group & hospitalization insurance, possibility to lease an electric bike, two days of remote work, flexible hours, and 33 days of holiday).
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