As a member of the Service & Delivery Management Team, the IAM Analyst plays a crucial role in safeguarding user identities and protecting critical applications, data, and systems from unauthorized access. This involves managing the identities and access rights of individuals both within and outside the organization. (S)He ensures that access rights are aligned with an individual's current role and can provide a summary of the access rights an individual had at a specific time. To accomplish their mission, (S)He works closely with IT administrators and IT service owners to implement necessary changes, executing IAM processes and monitoring the user lifecycle.
Her/his main responsibilities are
Execute standard operating procedures (SOP) for all identity management topics.
Documenting and enforcing company policies and procedures related to identity and access management.
Identify opportunities for improving the IAM strategy, policies and processes.
Maintaining up-to-date knowledge of identity and access management best practices
Competencies
As an Identity and Access Management (IAM) Analyst, possessing a blend of technical and interpersonal skills is crucial.
Data Collection: Gather and manipulate relevant data related to user access, permissions and security policies.
Documentation: Prepare functional and/or technical requirement documentation
Risk Assessment: IAM Analysts assess risks associated with access controls, authentication mechanisms, and authorization process.
Security Standards: Familiarity with security standards such as ISO 27001:2022 and ISMS (Information Security Management System) is required.
Strong interpersonal, analytical, problem-solving, prioritization, and conflict resolution skills
Excellent verbal and written communication skills.
Client-centric mindset.
Be familiar with Role-based access control.
Active Directory or similar knowledge is a strong plus