ServiceNow BPC Functional consultant:
For one of our globally leading tech clients we are urgently looking for an experienced ServiceNow BPC Functional consultant for a long contract based in Belgium.
Its paying well and my client can interview asap!
Job Description
The Senior ServiceNow Business Process Consultant is responsible for leading the implementation, optimization, and advisory services for the ServiceNow platform, specifically focusing on the Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) module. This role involves working closely with clients to align their business objectives with the capabilities of the platform.
Key Responsibilities
· Process Analysis: Assess existing GRC/IRM processes and propose improvements to optimize risk management and compliance activities.
· Solution Design: Facilitate design workshops with clients to define functional and technical requirements, translating them into configurations within ServiceNow.
· Implementation: Oversee the configuration and customization of the GRC/IRM module in ServiceNow to meet specific client needs.
· Project Management: Help in the management of the project execution to ensure timelines and goals are achieved.
· Training and Enablement: Provide training and knowledge transfer to client teams to ensure effective solution adoption.
· Automation: Design automated workflows to improve efficiency in risk and compliance management.
· Real-Time Monitoring: Advise and design KCIs/KRIs for real-time monitoring of risks and controls.
· Documentation: Create and maintain detailed documentation for implemented processes and configurations.
Technical Skills
1. ServiceNow Expertise:
o Proven experience in implementing GRC/IRM modules.
o Deep understanding of workflows, policy management, risk assessment, audit management, data privacy management and controls within ServiceNow.
o Ability to integrate ServiceNow with external tools and systems.
2. GRC/IRM Tools and Best Practices:
o Knowledge of best practices for risk management, regulatory compliance, and auditing.
o Experience designing dashboards for real-time monitoring and analytics.
3. Agile Methodologies:
o Hands-on experience with agile teams (Scrum, Kanban).
4. Cybersecurity and Compliance (nice to have):
o Understanding of compliance standards like ISO 27001, GDPR, or SOX.
o Ability to implement security controls within the platform.
Other Complementary Skills
· Familiarity with ITSM to collaborate with other ServiceNow modules.
· Other ServiceNow certifications
· ITIL v4.0
If this is you, then please do not delay in applying!