Taken en verantwoordelijkhedeniStorm Projects is the IT Consulting practice powered by the Select Group. Above all iStorm Projects is a human adventure in an ever-changing technological world. Our goal is to focus on the well-being of our consultants by putting them in the center of every IT projects. Invest in our Human Capital via trainings, competence management and career path is also part of our DNA.iStorm Projects – Powered by genuine people paving the way to digital success. JOB DESCRIPTIONProvide IT technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processProvide accurate information on IT products or servicesFollow-up and update customer status and informationIdentify and suggest possible improvements on proceduresProfiel kandidaatPROFILE DESCRIPTIONIT DegreeMinimum 2 years in as an IT support EngineerStrong knowledge of IT systems and applicationsStrong analysis and troubleshooting skillsExcellent interpersonal skillsVery good knowledge of Microsoft Office 365 and Microsoft AzureFluent in French and English languages, spoken and writtenPROFILE DESCRIPTIONIT DegreeMinimum 2 years in as an IT support EngineerStrong knowledge of IT systems and applicationsStrong analysis and troubleshooting skillsExcellent interpersonal skillsVery good knowledge of Microsoft Office 365 and Microsoft AzureFluent in French and English languages, spoken and writtenGeboden wordt- Attractive package with company car and extra benefits!- Training and career opportunities