Discover our galaxy
Malt is Europe's leading freelancing platform with one clear mission: to give people the freedom to choose who they work with. Co-founded in 2013 by Vincent Huguet, who still serves as CEO, Malt is a tech company with a human approach that helps companies and freelancers make the perfect match.
Malt is a marketplace that embraces a community of over 700,000 freelancers and over 70,000 clients, ranging from small and medium-sized enterprises to large corporations. More than just a connector, our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.
We are all about giving both freelancers and companies choice and added peace of mind, so that every experience on Malt is nothing less than (inter)stellar. The launch of Malt Strategy in 2023 enabled Malt to broaden its scope by offering the expertise of a network of top independent consultants and transition managers, to better support companies from the strategy to the implementation of ambitious projects.
Malt is also…
* a tech company with a human approach
* a company with a strong culture fueled by 700 Malters from 40+ nationalities, working from 9 countries all around Europe - Germany, Belgium, United Arab Emirates, Spain, France, Netherlands, Nordic countries, United Kingdom, and Switzerland.
* committed to creating a safe and inclusive space where every employee can thrive both personally and professionally
* committed to equality and diversity (50% of People managers are women)
* a company with strong career path policies allowing all Malters to develop and grow equally
* backed by renowned investors including ISAI, Serena, Eurazeo Growth, Goldman Sachs and BPI France
Join us on Planet Malt, we need you to help us write this next chapter!
At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.
Explore your future career
Community is central to nearly everything we do at Malt. As the Community Manager, you focus on growing the size of our community while serving as the voice of the freelancer to both local and global teams.
Based in either Brussels or Amsterdam, you will work closely with our local teams in Belgium and in the Netherlands as well as with the Community team at headquarters in order to develop concepts and growth strategies to bring together, engage and grow the freelancer community. Your key task will be to help us find the best freelance talent out there, inspire them to join Malt, and turn them into enthusiastic ambassadors of our vision.
Key responsibilities
* Build and contribute to Malt's reputation and awareness among freelancer existing communities
* Identify relevant channels to reach, attract and engage high-potential freelancers and work with the marketing team to properly leverage them
* Conduct regular onboarding calls to get to know new registrants and help them get started
* Create and amplify content dedicated to our freelancers through our various channels: blogs, newsletters, social media or webinars.
* Pitch our different business referral programs, building business relationships with potential ambassadors of Malt
* Gather and share feedback with the sales, marketing, and product teams about freelance needs, product improvements, and marketing messaging
* Ensure that the work we do with our freelancers delivers strong value to freelancers while also growing our business
About you
* Fluent in Dutch and English (professional working proficiency in French is a plus)
* 5+ years in community management, communications, recruitment and/or growth hacking is an asset
* Strong organizational skills, with the ability to work autonomously while managing multiple projects simultaneously
* Natural networker and relationship builder (including over the phone/zoom)
* Able to effectively pitch ideas and resolve concerns
* Affinity for communicating via social media, blogs and newsletter
* Comfortable with changing tasks and responsibilities as the situation requires
* Comfortable working with different cultures and communication styles
* Data-driven and results oriented is a plus
* Ready to travel within The Netherlands along with occasional trips to Paris
How to join the mission?
* Screening with Renée, Talent Acquisition Manager, to better understand your background, aspirations and answer your initial questions. (30-45 minutes)
* Interview with Gaelle, Community Lead BeNelux, to discuss your experience and how it would align with this role (45-60 minutes)
* Case study presentation with Gaelle, Community Lead BeNelux and another manager for this position, and another member of the Community Team. (1 hour)
* Final interview with Malik (General Manager BeNelux) to discuss Malt’s long term vision and to check any remaining questions. (45 mins)
Malt is the perfect space to thrive personally and professionally
Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other Malters at our office in Paris
Equity: Every Malter is entitled to stock options
Transportation: Every Malter is entitled to a mobility budget
Lunch vouchers: Monizze, 8€/day
Home office allowance: 160€ for home office and internet
Premium healthcare coverage provided by Axa
Malt sabbatical: After three years, every Malter is entitled to a one month paid sabbatical leave.
Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.
Remote work: Hybrid working policy
Team building events organized annually
Ready? Get your ticket to Malt!
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