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The Operations Director EMEA is responsible for strategic development and daily operations of the Mercury Marine & Lankhorst Taselaar Distribution Centers network in EMEA. Accountable for operational efficiencies and effectiveness, financial performance, continuous improvements delivery, staff engagement and development, as well as developing the best-in-class industry technologies, tools and capabilities required are there to satisfy customers and suppliers needs. The Operations Director has the operational leadership of EMEA Operations including Distribution Centers, Facilities and Maintenance management (warehouses, buildings and offices), HSE (within DCs environment), Quality/ISO management and drives an enhanced customer experience through the Customer Support functions integration. Leads and reports to the SMT the short-, medium- and longer-term evolution of the EMEA DCs and Facilities optimisation strategy, transformational plans to drive improved asset and capacity utilisation, enhanced operational efficiencies, to finally deliver a more consistent customer experience at a lower cost to serve.
Accountabilities
Based on a solid relevant experience, the Operations Director achieves result with clear strategy, goal setting, planning, and a consistent follow-up, always involving his/her team by. (S)/He embraces the company values and is driven by a will to make a difference. Finally, (s)he can switch seamlessly between tactic and strategic actions.
Projects and Strategy
* Elaborates and manages the strategy and direction of the Mercury EMEA Distribution Operations (including HSEQ), ensures the necessary process improvements and upscaling in line with business growth.
* Elaborates and drives the strategic planning and direction of the Mercury EMEA Facilities Management (including warehouses, buildings and offices), ensures infrastructures requirements, general compliance, capacity and budget are in line with business growth.
* Leads the EMEA Operations and Facilities Management Teams, with dotted lines to HSE, to ensure business strategy is effectively conducted through tactical plans and initiatives.
* Develops and leads, alongside with SMT, the property management strategy and related supporting plan for EMEA, to drive cost savings/avoidance and optimize assets utilization and value.
* Develops strategy and plans, alongside with SMT, to design the best customer service/support organization for the future (customer centric operational vision).
* Works closely with EMEA distribution business leaders to improve DCs network design (including future M&A), sets operational and service standards, develops and aligns on industry leading logistics solutions, while leveraging on common CAPEX synergies.
* Involves in M&A and integration, leads the synergy activities for all DCs (sets standard and leads logistics integration in our shared services model).
* Responsible for Quality’ standards in Distribution’ Operations, supports management team and operational excellence in implementing the Quality Management System and ISO program within EMEA.
* Responsible for DCs, Operations, Facilities and Quality CAPEX and OPEX.
* Develops and maintains ongoing collaborative relationship with sales, account management and program management on local and global scale.
* Actively engages with internal and company customers to ensure performance is being achieved and improved while also driving customer confidence in the operations.
* Leads key strategic programs for the Mercury EMEA organization in line with the strategy elaborated with the SMT.
* Acts as EMEA SME for Distribution Centre operations and processes to ensure the company ERPs & WMS support and enable the DC & Company Strategy.
Health & Safety & Ethics
* Ensures a safety place of work for all at all times driving towards 0 incidents.
* Ensures risk assessments are conducted by her/his teams for all routine activities and SOPs aligned with these risk assessments are in place and refreshed at regular intervals.
* Supports timely and effective resolution/report closure of HSE and quality incidents/non-conformances.
* Promotes and drives actively the BME ethics and HSE programs ensuring that all employees clearly understand and adhere to the ethics code & HSE procedures, refreshing as necessary and driving the ethical behavior required on a daily basis and in cooperation with HSE Advisors.
* Acts as President and represents the Senior Staff during monthly Health and Safety councils.
Operations Activities
* Leads and empowers Mercury and Lankhorst Operations, Facilities, Inventory Control, CI and Quality management teams to continuously improve efficiencies and effectiveness.
* Oversees EMEA Distribution Operations, Facilities and Quality management by coordinating and enforcing programs via continuous improvement, operational and personnel policies and procedures.
* Responsible, alongside with her/his management team, to achieve and improve Operations/Distribution high performances, Quality standards and Service METRICS.
* Leads and develops the EMEA Operations Reporting and Analysis program (EORA), ensures METRICS’ scorecards are distributed to the SMT and broadly throughout the company.
* Leads CI strategy and planning, validating new design layouts in DCs environment in coordination with the Industrial Engineer, IT infrastructure and Facilities; and by having strong inspecting equipment policies.
* Works closely with her/his management team and leads together with IT department the WMS provider(s) operational and commercial relationship. Ensures WMS performances and capabilities are there to support actual and future business grow.
* Responsible for inventory levels and accuracy, working closely with her/his Inventory Control department to deploy the appropriate actions to ensure minimal inventory variances and adjustments.
* Responsible, alongside with her/his local Supply Chain Manager, for all supply chain activities for Lankhorst Taselaar, including inventory sourcing, purchasing, strategic planning and inventory management (XXm€/Y).
* Submits, develops and operates within budgets (responsible for CAPEX and OPEX). Approves and controls, with her/his management team, expenditures for supplies, materials, and human resources, ensuring that systems, materials, labor and equipment are used efficiently to meet capacity, productivity and volume targets.
Facilities & Maintenance Management
* Provides leadership and direction to the infrastructure and maintenance team to provide optimal support to the business whilst controlling infrastructure and maintenance costs.
* Oversees and supports the Facilities Management team in leading infrastructure and maintenance activities such as: contractors & vendors management, sites security and cleaning, maintenance and repairs, scheduling buildings and offices development and renovations, planning sites long-term transformation, manage waste disposal, implementing policies and safety procedures, ensure buildings and equipment compliance with insurances, regulations and laws.
* Provides guidance, instructions and leadership to his/her management team to develops and executes the annual EMEA infrastructure and maintenance plan and related projects.
* Leads large RFQ following the purchasing processes for vendors selection and appraisal, drives strategic negotiations with vendors to limit costs increase for the company.
* Submits, develops and operates within the budgets (responsible for CAPEX and OPEX).
People Management & Leadership
* Manages and coaches the Operations, Facilities and Quality management teams by implementing departmental objectives that meet the strategic, competitive, and internal needs of the company.
* Works towards improving operating efficiencies by coaching, counselling, and appraising job results but also disciplining employees, if required.
* Builds a high-performance team culture that recognizes and reward excellence and encourages individuals to strive for performance improvement.
* Works closely and leads together with HR the internal Unions Representatives relations to effectively communicate with them. Maintains good industrial relations with local and regional Unions heads.
* Communicates the business objectives, plans, performance targets and results to all managers and employees.
* Looks for the development of individual and collective contribution to gain commitment to continuous performance improvement.
* Oversees all her/his departments recruiting and ensures that necessary training for employees are organized by the management team.
* Manages and accompanies her/his staff, sets the objectives and does follow-up on individual performance.
* Develops high potential in the Distribution Operations, Facilities and Quality teams and ensures organization capabilities are in line with business needs.
* Identifies, retains and develops key talents in cooperation with the HR department.
* Leads procurement activities related to Distribution Operations and Facilities Management in coordination with the Procurement Manager.
Skills & Knowledge
* Academic Master or equivalent experience.
* 5+ years’ experience working with production, warehouse and logistics with a proven track record to manage people in an unionized environment, implement cost savings, optimize space utilization and determine appropriate picking/storage and packing methods.
* Experience implementing and monitoring health and safety programs.
* Ability to use Personal Computers including MS/Windows, MS/Excel, MS/Word and warehouse/inventory management systems.
* System knowledge of ROI and MRP preferred.
* Mandatory fluency, both verbal and written, in English and French.
* Strong communication and relationship management skills with the ability to interact and communicate at different levels, both within and outside the organization.
* Ability to communicate clearly and concisely, both verbally and written.
* QMS awareness.
* A high sense of ethics.
* Lead by example.
* Excellent project management, planning and organizational skills, process minded.
* Flexibility to work shifts and occasionally at weekend.
* An ability to lead, motivate and mentor entry personnel.
* An ability to think clearly, take initiative, and work independently.
Our Offer
This exciting position is classified as Global Grade 15 and offers a salary range between €100,000 to €140,000 (payable in 13.92 instalments). Please be aware that this range represents the pay scale for all positions within the job grade in which the post falls. The actual salary offer will consider a wide range of factors, including skills, experience, and location (country).
In addition to the competitive salary, we offer the following benefits:
* An Annual Bonus Plan with a target of 15% of the annual salary;
* Meal vouchers with a face value of 8€;
* 5 extra-legal vacation days;
* A Company car with a fuel/charging card;
* Group Pension, Disability Plan & Hospitalization Insurance;
* The possibility to partially work from home;
* Free access to LinkedIn Learning to support your personal growth;
* A unique, fun and rewarding work environment that fosters individual growth and rewards performance in the Marine segment of the recreational industry.
Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Brunswick is committed to providing a workplace that offers equal employment opportunities based solely on merit. Therefore, discrimination based on race, color, religion, sex, national origin, disability, veteran status or any other protected status under applicable local, state or federal law is not tolerated.
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