1/ Mission:
The primary focus is helping
to ensure the proper functioning of the office.
- Work
with the team to manage Office operations, H&S and specific trainings
- Guarantee
optimal level of service in the Front Desk
- Provide
administrative support in tasks related to the department
- Ensure
an optimal internal customer service
2/ Key
roles and responsibilities:
A. Front desk
main functions:
·
Badge control
and supervision: employee access control and Office attendance reports
·
Support for
employees
·
Support to the
Front Office coordinator in all receptions’ tasks when needed.
B. Office and
General services operations:
·
Office
expenses control supervision: credit card and petty cash
·
Offboarding
supervision
·
Stock control:
Kitchen supplies (Food, tableware and cutlery supervision and others)
·
Internal
customer service: in person, email, or teams. Deal with urgent requests.
·
Support to IT
Team
·
Office
facilities check-ups
·
Support with
Catering and Meeting rooms layout for other Dpts events
·
Periodical
Office activities: Engagement activities, Individual corporate pictures, Christmas
party, and others
·
General
oversight: kitchen and spaces maintenance, office order and tidiness, safe
keeping of documents, etc
·
Close
relationship with the Landlord
·
Subsidised
trainings organisation and control
·
Close
relationship with the External prevention service, control and supervision
of all Health and Safety mandatory requirements
C.
Competencies & skills requirements
·
Excellent
communication and organisational skills.
·
Humble and hands on
to perform daily routines.
·
Ability to work in a
dynamic, demanding, and deadline-driven environment.
·
Strong multi-tasking
skills with the flexibility to switch and prioritize quickly.
·
Advance level in
Microsoft Office (mainly Excel).
·
Problem solving, and
high feeling of responsibility.
·
Comfortable working
in an inclusive work environment.
·
Performs other duties
as assigned.
·
Strong discipline and
self-starter.
·
Flexible and
proactive.
·
Ability to build
strong working relationships and collaborate with staff at all levels,
including management.
·
Help oriented
attitude. Passionate about internal customer service.
·
Empathic and
assertive.
·
Responsible and
Committed with the position.
D. Job requirements and qualifications
Minimum education: Bachelor’s degree
well-appreciated but not necessary.
* Minimum
experience: 1 year desirable but not mandatory, of work experience in Office
Management or General Services
* Language
skills: Fluent in English and Dutch. French is
a plus.