Are you a IT Support Technician seeking a new interesting challenge? 🔍
If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! 👀
✍️ WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
* Support and maintain workstation OS (Windows 10/11, MacOS) and mobile OS (iOS, iPadOS, Android).
* Administer Microsoft 365 services including OneDrive, Outlook, Office, Teams, and SharePoint Online.
* Manage IT infrastructure including Azure Intune, On-premise AD, SCCM, MECM, and MDM.
* Monitor and resolve incidents using ServiceNow and Azure ticketing tools.
* Ensure SLA compliance and manage vendors and stakeholders effectively.
* Improve user experience by optimizing system performance and IT processes.
* Implement security measures with antivirus solutions and monitoring tools like Prometheus.
* Perform testing (unit, integration, end-to-end, smoke) and maintain knowledge documentation.
🧐 WHAT ARE WE LOOKING FOR IN YOU?
* Bachelor's or Master's degree in Computer Science, Information Systems, or related field.
* Native Spanish Language and Advanced level of English.
* Minimum 3 years of experience in IT support, system administration, or workplace management.
* Strong expertise in Windows Server, ITSM tools, and ticketing systems.
* Experience with Azure DevOps, security software, and CI/CD deployment.
* Fluent in English (B2 level) for technical communication.
* Excellent problem-solving, teamwork, and stakeholder management skills.
* Experience in the banking sector (Highly valuable)
* Knowledge of Agile methodologies (Scrum).
📅 WHERE AND WHEN?
* Workplace: Madrid (hybrid model)
* Work Schedule: Flexible office hours (start between 8:00 - 10:00 AM, end between 5:00 - 7:00 PM) with on-call support
🤝 WHAT CAN WE OFFER YOU?
* Permanent contract 📋 - We offer indefinite contracts from the first day.
* Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
* Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.
* Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
* Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
* Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.
* Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.
* And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!
💡 WHO ARE WE?
Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀
With a presence in 55 countries and more than 615,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2024 according to the Top Employers Institute 🥇
TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏
TCS Spain has been certified as a Top Employer 2024 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2023 according to Forbes 🏆
Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯
Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯
WELCOME, WE ARE WAITING FOR YOU! 🚀