The Warehouse Supervisor Healthcare plays a crucial role in building up and driving operational excellence within the healthcare warehouse team. As the operational leader, they inspire and motivate a group of warehouse operators to ensure efficient delivery processes, providing excellent customer service levels, a high performance while fostering a strong sense of teamwork.
* Warehouse Operations
o Manage all (Medtech & Pharma) incoming and outgoing process flows, ensuring smooth operations and proper handling.
o Oversee daily work planning to ensure seamless operations.
* Operational leadership
o Follow up of all Operational KPI’s and set targets.
o Responsible for creating all WH Healthcare SOP’s regarding operations, active, passive cooling processes, and customer required SOP’s.
o Integrate and be accountable for the quality inspection activities.
o Identify Continuous improvement projects taking into account the mid and long term strategy.
o Oversee task distribution within the team to ensure efficiency and balance.
o Adjust work schedules dynamically to meet fluctuating workloads.
o Lead, inspire, and develop the team by motivating, coaching, and guiding them to success.
o Maintain high standards of cleanliness and order throughout the warehouse.
* Relationship Management
o Build strong relationships with all internal stakeholders, suppliers, customers and logistics partners .
o Actively participate in both digital and in-person meetings (internal and customer related) to maintain communication and collaboration.
Requirements
Essential skills
* Required experience of 3 to 5 years in Healthcare Warehouse Operations and/or Transportation Operations (Air, Road).
* Strong understanding of Pharmaceutical regulations and GDP guidelines.
* Operation experience with temperature controlled shipments.
* Excellent leadership and supervisory skills, proven by experience.
* Strong communication and problem solving skills.
* Hands-on attitude.
* Constructive and respectful attitude.
* Good communicator.
* Fluent in Dutch, French and English, all spoken and written and at a professional level.
Knowledge
* Familiar with building up Healthcare operational processes (WH & Transportation).
* Able to write all relevant SOP’s internally and with the customer.
* Familiar with different logistics concepts, practices and procedures.
* Training or experience in lean management or project management is an asset.
* Knowledge of MS Office, especially Excel and Powerpoint.
* Experience with TMS of WMS.
* Knowledge of administrative and logistics processes.
Benefits
* Full-time contract, undetermined time.
* Attractive salary package, including 13th month.
* Meal vouchers and ecocheques.
* Hospitalization insurance + group insurance.
* Transport reimbursement according to CLA PC 226.
* 20 vacation days + 6 ADV days + 1 NXB day after 3 years + 1 CLA day after 1 year.
* Mobile phone + subscription.
* Free coffee, tea, water, soup.
* You will be part of a dynamic team.
* Benefits Plan (“MyChoice”).